Nadiya A. Jiwa
Global Health Program Coordinator
Sandy Springs,GA
Summary
Experienced public health and program coordination specialist with a strong track record of supporting and managing donor-funded initiatives in both domestic and global contexts. Currently coordinating strategic education and research programs at Emory University, and previously led maternal and neonatal health interventions across Tanzania, Pakistan, and Zimbabwe through partnerships with CDC, USAID, and the Global Fund.
Skilled in end-to-end project coordination, including development and oversight of workplans and budgets, subaward and contract management, donor reporting, procurement and logistics, and stakeholder engagement. Brings extensive experience in both field-based and remote implementation settings, with a focus on output-driven program execution, compliance with donor requirements, and collaboration with community-serving organizations.
Proficient in data tracking, report preparation, and meeting facilitation, with a detail-oriented and deadline-driven approach. Known for cross-functional coordination, cultural competence, and the ability to build effective relationships across technical teams, donors, and implementing partners to drive health impact.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Program Coordinator
Emory University Hospital
02.2025 - Current
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
Service Call Center Agent
NexRep
12.2024 - 02.2025
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Maintained a high level of professionalism while providing exceptional support to customers in need.
- Confirmed insurance policy and coverage terms with vendors to avoid issues with payments.
- Received escalated calls during high volume phone hours as part of supervisory team.
- For confidentiality purposes, verified and updated patient account information following contact.
Pharmacy Technician
Integrity Compounding Pharmacy
08.2024 - 11.2024
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Graduate Research Assistant
UNTHSC
12.2023 - 08.2024
- Supp
- Participated in regular meetings with project supervisors, providing progress updates and discussing potential challenges or areas for improvement.
- Completed administrative and research duties per professor request.
- Collaborated with multidisciplinary teams to advance research objectives and achieve project milestones.
Pharmacist
Baylor College of Medicine Children’s Foundation, Mbeya
04.2013 - 04.2023
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
PSM Consultant
UNOPS
03.2012 - 03.2013
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Pharmacist
Baylor College of Medicine Children's Foundation, Mbeya
02.2011 - 03.2012
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Pharmacist
Aga Khan Hospital
08.2007 - 10.2008
- Optimized work schedule based on dispensing trends
- Enhanced clinical practice skills.
Education
Masters in Public Health - Maternal and Child Health
University of North Texas Health Science Center- School of Public Health (UNTHSC-SPH)
Fort Worth, Texas 08.2023 - Current
Masters of Science in Health Policy and Management (MSc HPM) - Health Policy and Management
Aga Khan University
10.2008 - 10.2010
Bachelors of Pharmacy (B.Pharm.) - Pharmacy
Muhimbili University of Health and Allied Sciences (MUHAS)
09.2002 - 08.2006
Skills
Promotional planning
undefinedCountries Experience
- Tanzania
- Zimbabwe
- Pakistan
- United States
Languages
English
Full Professional
Swahili
Full Professional
Timeline
Program Coordinator
Emory University Hospital
02.2025 - Current
Service Call Center Agent
NexRep
12.2024 - 02.2025
Pharmacy Technician
Integrity Compounding Pharmacy
08.2024 - 11.2024
Graduate Research Assistant
UNTHSC
12.2023 - 08.2024
Masters in Public Health - Maternal and Child Health
University of North Texas Health Science Center- School of Public Health (UNTHSC-SPH)
08.2023 - Current
Pharmacist
Baylor College of Medicine Children’s Foundation, Mbeya
04.2013 - 04.2023
PSM Consultant
UNOPS
03.2012 - 03.2013
Pharmacist
Baylor College of Medicine Children's Foundation, Mbeya
02.2011 - 03.2012
Masters of Science in Health Policy and Management (MSc HPM) - Health Policy and Management
Aga Khan University
10.2008 - 10.2010
Pharmacist
Aga Khan Hospital
08.2007 - 10.2008
Bachelors of Pharmacy (B.Pharm.) - Pharmacy
Muhimbili University of Health and Allied Sciences (MUHAS)
09.2002 - 08.2006
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