Nadiyah Wimbush
Goldsboro,NC
Summary
Driven Assistant Manager with a proven track record at McDonald's Restaurant, enhancing customer satisfaction and streamlining operations. Excelled in money handling and fostering team motivation, significantly reducing cash discrepancies. Demonstrates exceptional customer relations and product knowledge, promoting a positive and efficient work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald's Restaurant
Goldsboro, NC
05.2018 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Team Lead
Kentucky Fried Chicken
Goldsboro, NC
08.2016 - 05.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Currently - Early Childhood Education
Elizabeth City State University
Elizabeth City, NCSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Customer one-on-one interactions
Certification
Serv Safe Ceritification
Timeline
Assistant Manager
McDonald's Restaurant
05.2018 - 07.2024
Team Lead
Kentucky Fried Chicken
08.2016 - 05.2018
Currently - Early Childhood Education
Elizabeth City State University