NaDonna Allen

Work History

Focus Pipeline Construction

04.2024 - 07.2024

Ensured smooth project execution through effective liaison between field staff members, supervisors, clients, vendors.
Provided valuable insights into improving company processes based on close observation of daily activities in the field.
Streamlined field data collection by implementing efficient organizational systems and processes.
Enhanced team productivity by providing administrative support and maintaining accurate records.
Coordinated travel arrangements for field personnel when necessary, ensuring timeliness of arrival at project sites while minimizing expenses where possible.
Drove continuous improvement initiatives within the field operations team by proactively identifying areas for potential optimization and implementing effective solutions.

T & A Demolition Construction

01.2023 - 08.2023

Enhanced customer satisfaction by developing personalized service protocols.
Conducted regular financial analysis to guide investment decisions.
Inspired team to exceed customer service expectations with regular feedback sessions.
Increased market presence by formulating and executing long-term business strategies.

Straightline Services, LLC

12.2020 - 01.2023

Nan's Farmhouse Cafe

03.2019 - 10.2020

Recognized individual contributions to motivate and inspire teams.
Designed training programs, enhancing skills and enabling employee growth.
Monitored cash flow for sustainable operational practices.
Developed financial forecasts for informed strategic planning.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed day-to-day business operations.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Allen Propane, LLC

08.1999 - 02.2012

Optimized office budget by renegotiating vendor contracts.
Monitored expenditures for better financial control.
Addressed customer concerns promptly, leading to increased satisfaction.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.