Nancy De La Rosa
San Jose,CA
Summary
Proven administrative professional with extensive experience at Pacific Gas & Electric, adept in document management and report preparation. Excelled in roles requiring the ability to manage multiple priorities and deliver results efficiently. Demonstrated proficiency in SAP, Excel, and data entry, alongside strong multitasking and organizational skills. Achieved significant improvements in task completion times and data accuracy.
Overview
11
11
years of professional experience
Work History
Routine Field Clerk
Pacific Gas and Electric
Newark Substation, 6453 Auto Mall Parkway, Fremont
08.2023 - Current
- Adeptly managed multiple priorities simultaneously, ensuring timely completion of tasks without compromising quality.
- Provides administrative support to the department supervisors, including answering of phones, taking messages, escorting deliveries in substation.
- Sorts and delivers interoffice mail and deliveries between field staff members and supervisors.
- Completes expense reports with supporting documentation submit for approval and processing for Construction field employees.
- Order materials and office supplies based on inventory and requests.
- Files paperwork and employee files for department.
- Processes monthly expenses for rental equipment needed at job sites.
- Assist supervisor and crew leads with rental equipment delivery and pickup.
- Assist Maintenance Substation clerk with Order Closure any backlog of work.
Sr. Operating Clerk I - Gas Dept
Pacific Gas & Electric
Cinnabar, 308 Stockton Ave, San Jose
01.2021 - 08.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Digital Job Package Tracker Maintenance. Ensured Documents were uploaded and job moves along with approvals and status to complete job package timely.
- Managed documentation of calibrations. Working with supervisors and Asset Management team to ensure timely completion.
- Manages cases for San Jose Division
- Printed job packages for Gas Department from scheduling report.
- Leaded Team Huddles in supervisor absence.
Operating Clerk - FMO - SJ, De Anza and CC
Pacific Gas & Electric
Cinnabar, 308 Stockton Ave, San Jose
01.2018 - 12.2020
- Maintain Group Calendars for field personnel and supervisors.
- Maintained ARCOS of all availability for department employees. Informed Scheduling and dispatch with any discrepancies or additions.
- Maintained VIS with updates.
- Issued Field Orders when needed.
- Order material through SAP and Arriba.
- Coordinated meetings for Manager Gustavo Castillo
Administrative Assistant to Manager
Pacific Gas & Electric
Cinnabar - Service Planning
07.2013 - 01.2018
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping for Manager and supervisors expenses.
- Created OCR and PCR.
- Manage safety training and updated share point.
- Track positive discipline.
- Coordinate meetings, catering and note taking.
- Provided weekly and monthly reports of employees sick time , overtime, and head count.
Education
High School Diploma -
Mt Pleasant High School
San Jose06.1982
Skills
- Scheduling appointments
- Filing systems
- Document Management
- Report Preparation
- Forklift certified
- SAP, Word Doc, Excel, Arriba, Microsoft Outlook proficiency
- Data Entry experience
- Concur expertise
- Payroll experience
Timeline
Routine Field Clerk
Pacific Gas and Electric
08.2023 - Current
Sr. Operating Clerk I - Gas Dept
Pacific Gas & Electric
01.2021 - 08.2023
Operating Clerk - FMO - SJ, De Anza and CC
Pacific Gas & Electric
01.2018 - 12.2020
Administrative Assistant to Manager
Pacific Gas & Electric
07.2013 - 01.2018
High School Diploma -
Mt Pleasant High School