Nadya Crouse
Fort Wayne,IN
Summary
Motivated phlebotomy student with hands-on experience in specimen collection and infection control protocols. Known for strong patient communication and teamwork, contributing to enhanced patient care and safety standards in clinical settings.
Overview
9
9
years of professional experience
Work History
Phlebotomy Student
IM-Power
Fort Wayne, IN
03.2026 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of specimen collection to uphold laboratory standards.
- Assisted in training new students on best practices for phlebotomy procedures.
- Implemented infection control protocols to enhance patient care and safety measures.
- Conducted quality checks on equipment to ensure compliance with regulatory standards.
- Built rapport with patients through active listening skills, empathy, and clear communication during challenging medical situations.
DSP
Center For Life Transitions
Fort Wayne, IN
08.2025 - Current
- Facilitated daily living activities to enhance client independence and well-being.
- Developed individualized care plans based on client assessments and needs.
- Trained and mentored new staff on best practices in client support.
- Maintained accurate documentation of client progress and incident reports.
RBT
Children’s Autism Center
Fort Wayne, IN
07.2024 - 08.2025
- Implemented individualized behavior intervention plans to support children's developmental goals.
- Conducted data collection and analysis on student progress to inform treatment strategies.
- Collaborated with multidisciplinary teams to enhance communication and behavioral strategies.
- Trained new staff on Applied Behavior Analysis principles and data recording techniques.
Account Manager
Circle Logistics
Fort Wayne, IN
10.2020 - 06.2024
- Led client onboarding processes, ensuring seamless integration and satisfaction with services.
- Managed and nurtured key client relationships to foster long-term partnerships.
- Analyzed customer needs to provide tailored logistics solutions and improve service delivery.
- Developed strategic account plans, aligning resources with client objectives for enhanced results.
Host
Texas Roadhouse
Fort Wayne, IN
01.2017 - 01.2020
- Welcomed and seated guests while managing waitlists efficiently.
- Coordinated reservations and maintained accurate seating charts to optimize flow.
- Assisted in training new hosts on customer service standards and procedures.
- Communicated effectively with kitchen and serving staff to enhance guest experience.
- Handled guest inquiries and resolved issues promptly to maintain satisfaction levels.
Education
High School Diploma -
North Side High School
Fort Wayne, IN06.2020
Skills
- Order of draw
- Venipuncture technique
- HIPAA compliance
- Patient communication
- Specimen labeling
- Difficult draws
- Teamwork
- Problem-solving
Timeline
Phlebotomy Student
IM-Power
03.2026 - Current
DSP
Center For Life Transitions
08.2025 - Current
RBT
Children’s Autism Center
07.2024 - 08.2025
Account Manager
Circle Logistics
10.2020 - 06.2024
Host
Texas Roadhouse
01.2017 - 01.2020
High School Diploma -
North Side High School