Nadyn Chinea
Overview
5
5
years of professional experience
Work History
Specialist
Apple
08.2024 - Current
- Utilized APPLE steps of service to provide tailored customer experiences and personalized recommendations
- Effectively communicate the benefits of AppleCare and maintaining a 50% attachment rate.
- Partnered with Connection Managers to improve personal performance metrics, refine customer engagement, and strengthen overall efficiency.
- Demonstrated reliability and adaptability by stepping into both customer-facing and operations tasks based on store needs.
- Collaborated with cross-functional teams to launch a new product, exceeding initial sales forecast.
General Merchandise Associate
Target
11.2022 - 03.2025
- Managed inventory levels to ensure product availability and minimize stockouts.
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Sales Associate
Pacific Sunwear
06.2021 - 11.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
Bachelor of Arts - Cyber Security
University of South Florida
Tampa05.2026
Skills
- Efficient, adaptable, and comfortable handling multiple responsibilities in a fast-paced environment
- Skilled in clear communication, problem solving, and contributing to a positive and productive team environment
Timeline
Specialist
Apple
08.2024 - Current
General Merchandise Associate
Target
11.2022 - 03.2025
Sales Associate
Pacific Sunwear
06.2021 - 11.2022
Bachelor of Arts - Cyber Security
University of South Florida