Summary

Overview

Work History

Education

Skills

Timeline

NAEEMAH ADAMS

Upstate

Summary

Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quick with mastering new skills. Bachelor's degree in Healthcare Management with strong expertise in scheduling, and patient-centered communication. Recognized for attention to detail, professionalism, and ability to support efficient clinical workflows.

Overview

years of professional experience

years of post-secondary education

Work History

Business Team / Patient Services Member

Lalor Family Dental

01.2024 - Current

Manage patient intake, insurance verification, billing, and payment processing
Ensure HIPAA compliance and confidentiality of patient records
Support providers by coordinating schedules and maintaining efficient patient flow
Educate patients on treatment plans, financial policies, and follow-up care

Phone Service Representative

Canvass America

01.2021 - 01.2023

Conducted high-volume outbound calls to engage individuals regarding campaign initiatives and community outreach efforts
Delivered clear, persuasive communication while maintaining professionalism and accuracy
Documented call outcomes and updated databases in real time using internal tracking systems
Managed confidential information responsibly and ensured data accuracy
Met daily and weekly outreach targets in a performance-driven environment

Executive Assistant

UstadOnDemand

01.2019 - 01.2021

Handled correspondence, including emails and phone calls, for executives.
Assisted in project management by tracking deadlines and deliverables.
Created presentations and reports using various software tools for meetings.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.

Data Entry Professional

JPMorgan Chase

01.2016 - 01.2019

Input data into databases with high accuracy and attention to detail.
Entered large volumes of data quickly with a high degree of accuracy.
Utilized various software applications to enter, update, verify, and retrieve data efficiently.
Identified errors in the data entry process and corrected them promptly.