Naelee Adame
Mission,TX
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
Budget Boutique
08.2024 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Administrative Assistant
Clark Chevrolet
01.2020 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Assistant
Funeraria Del Angel
11.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Maintained daily report documents, memos and invoices.
Customer Service Representative
Teletech
10.2015 - 07.2017
- Responded to customer requests for products, services, and company information.
- Cross-trained and provided backup support for organizational leadership.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved accounting, service and delivery concerns.
Education
Certificate - Medical Billing And Coding
South Texas Vocational Technical Institute
McAllen, TX06.2023
High School Diploma -
Veterans Memorial High School
Mission, TX05.2013
Skills
- Research
- Records retrieval
- Filing
- Scheduling
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Owner
Budget Boutique
08.2024 - Current
Administrative Assistant
Clark Chevrolet
01.2020 - 06.2024
Administrative Assistant
Funeraria Del Angel
11.2018 - 08.2019
Customer Service Representative
Teletech
10.2015 - 07.2017
Certificate - Medical Billing And Coding
South Texas Vocational Technical Institute
High School Diploma -
Veterans Memorial High School