Naelis Munoz
Hyde Park,MA
Summary
Hardworking employee. Reliable and enthusiastic team member with solid background meeting production demands, eager to contribute to business success. Efficiently carries out physically demanding work by keeping supplies organized and following orders. Experience providing quality work with the goal of exceeding expectations. Brings reliability combined with focus on company satisfaction and teamwork. Motivated individual with willingness to take on challenging roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Downtown Boston, MA
12.2022 - Current
- Provide customer service to tenants, visitors and event vendors upon arrival while carrying out safety and security procedures.
- Confirm visitor identification prior to granting entry into the building and providing escorts throughout the facility.
- Secures premises by patrolling property regularly around the business.
- Monitor front desk surveillance equipment in order to observe all access points. Remain attentive for signs of chaos, trespassers, suspicious activity and prohibited items on the premises.
- Respond to incidents and critical situations when necessary in a calm and professional manner.
- Maintain accurate logs of all security related activities and incidents that occur in the building.
Cleaning Crew Member
Fitness Center
UMass Dartmouth
09.2022 - 12.2022
- Carried out heavy cleaning tasks.
- Ensured the gym remained organized throughout the shift and afterwards.
- Adhered to safety & sanitary protocols. Disposed of any trash left behind while also disinfecting all of the machinery and gym equipment after closing.
- Reported any damages or repairs needed to supervisor immediately.
Store Associate
Gap
Dedham, MA
11.2021 - 03.2022
- Greeted and assisted customers with product selection, pricing and availability.
- Introduced weekly promotions and the company's credit card to customers.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products and tidiness of the store front.
- Prepared online pick up orders.
Cashier
T.J. Maxx & HomeGoods
Cambridge
03.2021 - 06.2021
- Greeted customers and answered any questions they had about the store's products and policies.
- Operated cash register efficiently and accurately. Processed payments by cash, credit card, gift card or automatic debit. Issued refunds, store credit and change due to customers. Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers and floors.
- Worked in collaboration with coworkers to complete daily tasks and offer support to the team.
Vigorous Youth Advocate
Mattapan Food and Fitness Coalition
Mattapan
12.2019 - 06.2020
- Attended workshops focused on food, biking, and public health related topics.
- Collaborated with community partners to provide additional resources for the community.
- Attended conferences related to advocacy work in order to stay informed about current trends and challenges in the city of Boston.
Child Care Provider
Family Babysitter - Occasional
Boston, MA
01.2020 - Current
- Provide a safe environment for children of all ages.
- Maintaining a positive attitude while being patient and understanding with the children.
- Prepare meals, engage in age-appropriate activities, and ensure children remain under their normal schedule.
- Administering medication when needed according to guardian instructions.
- Maintain frequent communication with guardian(s). Communicate about daily activities, behaviors and related issues.
Education
High School Diploma -
Edward M. Kennedy Academy For Health Careers
Boston, MA06-2022
Some College (No Degree) - Nursing
Bunker Hill Community College
trueSkills
- Customer Service
- Detail-oriented
- General security
- Leadership
- Multitasking
- Organization
- Problem-Solving
- Payment Processing
- Safety protocol
- Teamwork and Collaboration
- Technology use
- Time Management
Certification
- 5/2021 OSHA 10 hour General Industry Safety and Health
- 10/2021 Adult and Pediatric First Aid/CPR/AED
- 8/2022 State Food Training: Food Handler Essentials
Programs
- SEP 2018 to SEP 2020 - Massachusetts General Hospital Youth Program, Internship program
- SEP 2019 to DEC 2019 - MEDscience at Harvard, 12 week program
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Security Officer
Allied Universal Security Services
12.2022 - Current
Cleaning Crew Member
Fitness Center
09.2022 - 12.2022
Store Associate
Gap
11.2021 - 03.2022
Cashier
T.J. Maxx & HomeGoods
03.2021 - 06.2021
Child Care Provider
Family Babysitter - Occasional
01.2020 - Current
Vigorous Youth Advocate
Mattapan Food and Fitness Coalition
12.2019 - 06.2020
High School Diploma -
Edward M. Kennedy Academy For Health Careers
Some College (No Degree) - Nursing
Bunker Hill Community College
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