NAFFE TOURE
The Bronx,NY
Summary
Recent graduate with foundational knowledge in Accounting and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
CXO Site Lead
AMAZON.INC
New York, New York
08.2022 - Current
- Engage customers using effective strategies and model desired behavior for the team.
- Provide peer-to-peer feedback and assist associates in resolving customer issues.
- Contribute to continuous improvement of customer experience and operations by developing best practices.
- Identify and communicate barriers and trends affecting customer and associate experiences, supporting management in building a strong site culture.
- Collaborate with management to maintain physical safety and quality standards at the site.
Tax Preparer
IRS VOLUNTEER INCOME TAX ASSISTANCE
The Bronx, NY
02.2026 - 04.2026
- Prepared and filed accurate federal and state tax returns for low-to-moderate income taxpayers.
- Conducted client interviews to identify allowable credits and deductions, ensuring IRS compliance.
- Analyzed complex tax documents, providing high-quality service to a diverse clientele.
- Verified return accuracy through thorough quality reviews before electronic filing.
Accounting And Finance Intern
LEHMAN COLLEGE - ADULT LEARNING CENTER (ALC)
The Bronx, NY
08.2025 - 10.2025
- Assisted with budgeting, expense tracking, and basic financial analysis to support program operations.
- Utilized Excel and accounting principles to organize financial data and support accurate reporting.
- Collaborated with staff to improve financial organization and data-driven decision-making.
Shift Lead
WALGREENS PHARMACY
The Bronx, NY
10.2024 - 10.2025
- Led implementation of company initiatives, supporting operational goals and team.
- Managed daily operations to ensure efficiency and a high-quality customer experience.
- Handle end-of-day bookkeeping, including preparing accurate cash reports, counting registers, reconciling discrepancies, and maintaining detailed financial records.
- Developed best practices to improve customer service and operational standards.
Education
BACHELOR OF SCIENCE - ACCOUNTING
Lehman College
Bronx, NY05.2026
ASSOCIATE OF ARTS - LIBERAL ARTS
Borough of Manhattan Community College
New York, NY05.2022
Skills
- Customer Service
- Team Leadership
- Operations Monitoring
- Bookkeeping
- Microsoft Suite
- Bilingual (French, English)
Timeline
Tax Preparer
IRS VOLUNTEER INCOME TAX ASSISTANCE
02.2026 - 04.2026
Accounting And Finance Intern
LEHMAN COLLEGE - ADULT LEARNING CENTER (ALC)
08.2025 - 10.2025
Shift Lead
WALGREENS PHARMACY
10.2024 - 10.2025
CXO Site Lead
AMAZON.INC
08.2022 - Current
ASSOCIATE OF ARTS - LIBERAL ARTS
Borough of Manhattan Community College
BACHELOR OF SCIENCE - ACCOUNTING
Lehman College