Nafiah Mclean
SAN ANTONIO,TX
Summary
Hello! I am a analytical professional with extensive experience in healthcare and administration within fast-paced clinical settings. I excel in client communication, records management, scheduling, and documentation, always ensuring confidentiality and strict compliance with procedures. I have a proven track record of supporting high volume teams by efficiently managing patient information and coordinating appointments. With a Bachelor of Science in Biology, I bring strong interpersonal and organizational skills and enjoy collaborating with diverse clients and professionals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Assistant/ Emergency Dental Assistant
Rio Dental
San Antonio, TX
04.2026 - Current
- Support providers and office staff in a fast-paced, high-volume clinical environment.
- Maintain accurate electronic patient records, treatment documentation, and scheduling updates.
- Communicate with patients regarding procedures, follow-up care, insurance information, and appointments.
- Prepare and organize documentation while ensuring confidentiality and accuracy.
- Assist with front desk responsibilities including answering phones, scheduling appointments, verifying information, and managing patient flow.
- Coordinate with team members to ensure efficient daily operations and timely patient care.
- Maintain compliance with HIPAA, OSHA, and infection control standards.
Registered Dental Assistant (RDA)
Comfort Dental
San Antonio, TX
12.2024 - 03.2026
- Assist healthcare providers in clinical procedures while ensuring patient comfort and safety.
- Collect and record vital health indicators including blood pressure, pulse, and temperature for patient health assessments.
- Capture diagnostic dental radiographs (bitewings, panoramic, and periapical) to support disease detection and treatment planning.
- Educate patients on preventive health practices, treatment procedures, and post-treatment care to improve long-term outcomes.
- Support providers and office staff in a fast-paced, high-volume clinical environment.
- Maintain accurate electronic patient records, treatment documentation, and scheduling updates.
- Communicate with patients regarding procedures, follow-up care, insurance information, and appointments.
- Maintained strict infection control and sterilization protocols to prevent cross-contamination and ensure patient safety.
- Prepare treatment rooms and medical instruments in compliance with healthcare safety standards.
- Document patient information accurately in electronic health record systems.
Registered Dental Assistant (RDA)
New Heights Dental & Braces
San Antonio, TX
12.2023 - 06.2024
- Assisted in a high-volume clinical setting supporting preventative and restorative dental procedures.
- Educated patients on oral health, hygiene practices, and treatment plans to promote disease prevention.
- Conducted diagnostic imaging and assisted providers in clinical examinations.
- Maintained compliance with OSHA and infection control standards through sterilization and sanitation of clinical equipment.
- Collaborated with healthcare professionals to ensure efficient patient care and treatment delivery.
Registered Dental Assistant
7to7 Dental and Orthodontics
San Antonio, TX
05.2022 - 11.2023
- Sanitize equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Take bitewings, periapical, panoramic, and occlusal X-rays and prepare for the dentist exam.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-op home care.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies, and equipment.
- Sterilized tools, exam chairs, trays, and surfaces for clean and safe dental exams.
- Managed use, cleaning, sterilizations, and storage of instruments according to
- Set up for treatment procedures (Endo, Restorative, Oral Surgery)
- Supported dentists in surgical and restorative procedures including endodontics, oral surgery, and restorative treatments.
- Obtained preliminary dental impressions for diagnostic evaluation and treatment planning.
- Monitored patient status and recorded medical information during visits.
- Reinforced patient education regarding oral disease prevention and post-procedure care.
- Maintained sterile clinical environments to meet healthcare safety standards.
Registered Dental Assistant
Smiley Dental and Orthodontics
San Antonio, TX
03.2022 - 05.2022
- Set up for treatment procedures (Endo, Restorative, Oral Surgery)
- Assisted in patient examinations and clinical procedures.
- Collected patient health information and supported documentation of medical records.
- Prepared clinical environments and ensured proper sterilization of instruments.
Dental Assistant
JEFFERSON DENTAL
San Antonio, TX
07.2021 - 02.2022
- Sanitize equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Take bitewings, periapical, panoramic, and occlusal X-rays and prepare for the dentist exam.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-op home care.
- Recorded patient's blood pressure, pulse, and temperature accurately recorded the results in the patients chart.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assist the doctor in all treatments
Team Member
WHATABURGER
10.2019 - 07.2021
- Upheld high standards of productivity and quality in all areas of operations.
- Completed additional learning opportunities to advance knowledge and move into senior team member position
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Developed strong teamwork, communication, and customer service skills.
- Delivered exceptional customer service, ensuring satisfaction and loyalty through effective communication.
- Assisted in training new staff on company procedures and best practices for service excellence.
Education
Bachelor of Science - Biology
University of Texas At San Antonio
San Antonio, TX08-2025
Associate in Science (AS) - Biology
Northwest Vista College
San Antonio, TX06-2023
HIGH SCHOOL DIPLOMA - undefined
BRENNAN HIGH SCHOOL
San Antonio, TX06-2021
Skills
- Administrative Support
- Calendar & Appointment Scheduling
- Document & Records Management
- Microsoft Word & Excel
- Electronic Records Systems
- Confidential Information Handling
- Client and Patient Communication
- Professional Written & Verbal Communication
- Patient Education
- Team Collaboration
- Multitasking in Fast-Paced Environments
- Clinical and Technical Skills
- Clinical Documentation
- Vital Sign Monitoring
- Infection Control & Sterilization
- Treatment Room Preparation
Certification
- Nitrous Oxide Certification October 2022 to October 2027
- BLS Certification (CPR) April 2024 to April 2026
- CPR Certification February 2022 to February 2024
Languages
English
Timeline
Front Office Assistant/ Emergency Dental Assistant
Rio Dental
04.2026 - Current
Registered Dental Assistant (RDA)
Comfort Dental
12.2024 - 03.2026
Registered Dental Assistant (RDA)
New Heights Dental & Braces
12.2023 - 06.2024
Registered Dental Assistant
7to7 Dental and Orthodontics
05.2022 - 11.2023
Registered Dental Assistant
Smiley Dental and Orthodontics
03.2022 - 05.2022
Dental Assistant
JEFFERSON DENTAL
07.2021 - 02.2022
Team Member
WHATABURGER
10.2019 - 07.2021
Associate in Science (AS) - Biology
Northwest Vista College
HIGH SCHOOL DIPLOMA - undefined
BRENNAN HIGH SCHOOL
Bachelor of Science - Biology
University of Texas At San Antonio