Nafisa Kone
Orange,NJ
Summary
Experienced Assistant Manager with expertise in planning, coordinating, and supervising warehouse operations. Proven ability to lead teams effectively while ensuring a safe and organized work environment. Strong administrative skills contribute to high-performance standards and operational efficiency.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Amazon
05.2023 - Current
- Efficiently receive, organize, and store inventory, ensuring accurate stock levels and quick retrieval.
- Prepare and package customer orders with a focus on quality, speed, and accuracy.
- Maintain strict adherence to product quality standards and operational procedures.
- Use digital prompts to complete tasks swiftly, enhancing workflow efficiency and minimizing errors.
Office Assistant
Nextzone Infrastructures Solutions LLC
12.2022 - 04.2023
- Handled phone calls , emails and inquiries in a professional manner
- Support HR and accounting teams with document processing
- Assist the office manager with clerical and administrative task
- Maintained confidentiality while handling employee and client information
Customer Experience Specialist
ERMC
03.2020 - 06.2021
- Assisted passengers with directions, providing accurate and timely information.
- Supported booking of intercity transportation, ensuring seamless travel experiences for passengers.
- Ensured passenger safety and comfort in busy airport environments, proactively addressing customer needs.
Server/Host
IHop
08.2018 - 03.2020
- Coordinated seating arrangements, optimized table assignments, and ensured smooth service flow.
- Processed payments via various methods (credit cards, gift cards, and cash), ensuring accuracy in transactions.
- Delivered excellent customer service by promptly addressing guest needs, ensuring a positive dining experience.
- Supported team members by assisting in taking orders and fulfilling customer requests efficiently.
Education
Bachelor of Arts - Communication and Media
Montclair State University
05.2024
Associate of Arts -
Essex County College
05.2021
Skills
- Proficient in Microsoft Office Suite
- Social media management
- Strong multitasking abilities
- Effective collaboration and teamwork
- Customer Service skills
- Confidentiality
- Time management
- Typing speed of 70 WPM
Languages
French
Native or Bilingual
Timeline
Assistant Manager
Amazon
05.2023 - Current
Office Assistant
Nextzone Infrastructures Solutions LLC
12.2022 - 04.2023
Customer Experience Specialist
ERMC
03.2020 - 06.2021
Server/Host
IHop
08.2018 - 03.2020
Bachelor of Arts - Communication and Media
Montclair State University
Associate of Arts -
Essex County College