Summary
Skills
Certification
Work History
Volunteering
Education
Awards
Nafisa Pierce

Nafisa Pierce

Intelligence Professional
Fort Campbell,KY

Summary

Seeking full-time defense, intelligence, or advocacy position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

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Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Master's in Global Affairs and a comprehensive understanding of marketing strategy and problem-solving, underpinned by a linguistic background in English, Pashto, and Bengali.

Skills

  • Active TS/SCI Clearance
  • Analytical Reasoning
  • Research and Intelligence Analysis
  • Report Writing
  • Nonprofit Fundraising Experience
  • Customer Service
  • Event Coordination
  • Copywriting expertise

Certification

  • Certified in Cybersecurity (CC), ISC2 - In Progress
  • Certified All Source Intelligence Professional (CASIP) McAfee - In Progress

Work History

Senior Community Engagement Coordinator

TCZ Marketing Group
Tampa , FL
2023.12 - Current
  • Develop and implement community engagement strategies to enhance outreach and impact
  • Foster and maintain strong relationships with 10+ community stakeholders, partners, and volunteers
  • Organize and facilitate 3+ weekly community events, workshops, and forums to promote programs and initiatives
  • Collaborate with 4-7 internal teams to ensure alignment of community engagement activities with organizational goals
  • Monitor and report biweekly on effectiveness of community engagement efforts, providing insights and recommendations for improvement.
  • Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.

Linguist

US Army
2020.11 - 2023.12
  • Received Army Achievement Medal and other recognitions from 229th MI BN Commander for academic and physical initiatives.
  • Represented 229th MI BN in community events, featured in DLI's GLOBE Magazine, and earned Junior-Enlisted Griffin of the Month.
  • Volunteered extensively with community organizations, raising over $1000 for Afghan refugee children through recycling initiatives.
  • Served as President of SHARP Student Council, initiated joint-service “Share Your Voice” events, and increased participation via new recruitment methods.
  • Organized Student Senate events, including “The Joint-Service Female Military Experience” mentorship session and “DLI Coffee Chats.”
  • Led Pashto Department initiatives, including video curriculum projects, a Pashto-dubbed film, and animated cultural stories.
  • Translated complex texts for clients, ensuring accurate representation of source material in target languages.
  • Collaborated with fellow linguists to share resources, insights, and best practices for improved teaching outcomes.
  • Reviewed work of other linguists for accuracy of content and quality of written expression.
  • Enabled cross-cultural understanding among peers by organizing workshops on customs, traditions, and etiquette.

Director of Human Resources

Focus South
2019.10 - 2021.05
  • Developed and processed contracts for new hires, transfers, and promotions
  • Managed, processed, and maintained payroll system of over 100 traveling salesmen
  • Developed and updated creative posters, fliers, bulletins, websites for various offices and events and potential clients
  • Boosted employee morale and retention to lead to over 200% company growth in first two years of COVID-19 lockdowns

Human Resources Administrator

ArcSource Consulting Group
2019.06 - 2019.12
  • Develop contracts for 20+ new hires, transfers, and promotions
  • Provide guidance and interpretation on company policies and standards for employee development and retention
  • Improve work relationships between employees and management by building morale and motivation
  • Conduct meetings with 8+ business units weekly, ensuring 100% of training goals are met.
  • Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.

Registry Expert

Bed Bath & Beyond
2019.03 - 2019.05
  • Effectively establishes rapport with registrants as a personal consultant to enhance online shopping experience
  • Specialty-trained in products with authority to make knowledgeable recommendations based on customer needs.
  • Managed approximately 30 incoming calls and emails daily from new and repeat customers

Customer Service Representative

Bed Bath & Beyond
2018.09 - 2019.03
  • Efficiently handled over 20 resolutions a day on average since start date for hundreds of customers over the phone and via e-mail correspondence, including incoming and outgoing/follow-up correspondence
  • Expertly maneuvered and utilized multiple interfaces to better assist customers and provide world-class experiences.

Customer Service Associate of Hospitality

Exela Technologies
2018.07 - 2018.09
  • Maintained the highest level of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrated flexibility in satisfying the demands of 40+ personnel within the client framework of attorneys and secretaries, showcasing ability to maintain privileged information as private, personal, and secure
  • Distributed and organized mail while continuing efficiency within an understaffed copy room in a busy workplace.

Election Coordinator

Young Americans for Liberty
2018.04 - 2018.06
  • Under direction, reviewed, researched, and analyzed regulations, legislation, government codes, and directives; planned, supervised, and coordinated regulations into vital functions of elections process; served as assistant to and for wide variety of officials, nominees, candidates, election/precinct officers, and other interested parties on behalf of Registrar of Voters; and performed other duties, as assigned.

General Manager

Dance: The Cutting Edge, Inc.
2015.12 - 2017.04
  • Spearheaded single-handedly all 4 departments of public relations, legal, business, and advertising for start-up company
  • Harmonized communications, conflicts, and hires among a total of 140 staff, both full time and contracted
  • Acquired 6 high profile celebrity clients and maintained a steady client base of over 400 clients
  • Improved efficiency 110% of all company functions by instituting wide-use software for record keeping
  • Developed and implemented strategies to increase sales and profitability.

Volunteering


Patriot Pantry

Community Host

2024.06 - Present

  • Manage the stocking, collection, and organization of food and essential supplies for a neighborhood pantry, ensuring availability and access for military families in need.
  • Coordinate volunteer efforts and facilitate community engagement to support pantry operations, fostering a sense of community and mutual aid among residents.

Private Tutor

2015.08 - Present

  • Tutor, teach, and mentor 10+ subjects: US History, Logic, World Religions, English, Reading, Spelling, and all math through Calculus
  • Conducted courses and provided curriculum/lesson plans for Pre-K to 12th grade for over 70 students over past 9 years, many over several grades

Recycling Drive

Battalion Coordinator

2021.08 - 2023.02

  • Led a battalion-wide recycling initiative, collecting recyclables weekly to exchange for California Redemption Value (CRV) funds, raising over $1000 in 18 months.
  • Organized and distributed biweekly donations of clothing, toys, and hygiene items to Afghan refugee children in U.S. camps, enhancing their quality of life and well-being.

Joint Service Color Guard

Flag-Bearer

2021.12 - 2022.12

  • Represented the US ARMY in community events, including races at Laguna Seca and various parades, promoting patriotism and military presence.
  • Participated in ceremonial duties, ensuring proper flag presentation and fostering community engagement and support for the armed forces.

Culture Shock

Student Volunteer Coordinator

2015.08 - 2016.03

  • Pioneered 8 monthly events at the Lotus House, a shelter for domestically abused women/children.
  • Organized 3 fundraisers and 2 drives to engage community involvement through cultural education.

Mangrove Reclamation Project

Student Volunteer Coordinator

2013.08 - 2015.03

  • Mobilized 286 students in 4 grades (9-12) to donate time and energy to raising mangroves over summer.
  • Guided over 50 volunteers in planting almost 1500 mangrove seedlings on South Florida's coasts, especially along the shore of Virginia Key Beach.

Education

Master of Arts - Global Affairs - International Crime & Justice

Florida International University, Miami, FL
Aug.2022 - Apr.2024
  • Awarded Summa Cum Laude Graduation Distinction

Research Focuses/Written Papers (Unpublished):

  • Offender Rehabilitation Efforts and Emotional Intelligence in Correctional Officers
  • State Sponsored Actions versus Terrorism: Policy Implications in the Israel-Palestine Conflict
  • Analysis of US Nation Building in Afghanistan from 2001-2021
  • Pashtunwali versus Globalism: An Undefeated Champion
  • Curveball: An Intelligence Failure to an Eight-Year War
  • Counterterrorism Policies and Legal Framework: Security Overview

Associate of Arts - Pashto-Afghan

Defense Language Institute Foreign Language Center, Presidio Of Monterey, CA
Aug.2021 - Dec.2022
  • Awarded Provost's Award
  • Elected to President for Sexual Harassment Awareness and Prevention (SHARP) Student Council in 2022
  • Elected to Student Senator for Multi-Language Schoolhouse (UML) in 2022
  • Member of Equal Opportunity (EO) Student Council in 2022

Bachelor of Science - Criminal Justice

Northeastern University, Boston, MA
Sep.2016 - May.2021
  • Awarded Summa Cum Laude Distinction in the Major
  • Awarded Dean's Scholarship every year (2016-2021)
  • Member of Northeastern University Honors College
  • Member of Northeastern University of College Republicans
  • Elected to Vice President for Northeastern University Young Americans for Liberty in 2017
  • Minor in Law & Public Policy

High School Diploma -

School For Advanced Studies, Miami, FL
Aug.2014 - May.2016
  • Awarded Summa Cum Laude Graduation Distinction
  • Top 10% of Graduating Class
  • Member of National Honor Society
  • Award Winning Member of Future Business Leaders of America
  • Award Winning Member of Model United Nations
  • Member and Founder of Culture Shock club

Associate of Arts - General Studies

Miami Dade College, Miami, FL
Jun.2013 - Apr.2016
  • Awarded Summa Cum Laude Graduation Distinction

Awards

Provost's Award - Defense Language Institute (December 2022)

  • Issued for highest class GPA and academic achievement in the schoolhouse.

Army Achievement Medal - U.S. ARMY (November 2022)

  • Issued for outstanding achievement while assigned to Alpha Company, 229th MI BN.
  • Played a critical role in the training and preparation of over 40 Soldiers for the 229th Military Intelligence Battalion Norwegian Foot March (NFM) event. Measure ruck routes, ensuring routes were safe and to qualification standards. Served as a roving safety monitor during the event, ensuring coverage of areas with no cell phone reception. Resulted in all Alpha Company Soldiers to safely complete all NFM qualification rucks, and ultimately earning their NFM awards.
  • Served as a student senator representing the Undergraduate Multi-language School. Voiced collective concerns of students across all branches to senior leadership and helped organize Defense Language Institute (DLI) level events showcasing student talents. Resulted in direct policy changes in support for the DLI mission.
  • Served as a Platoon Guide and a Student First Sergeant for Alpha Company.
  • Served as President of the DLI Sexual Harassment Assault Response and Prevention (SHARP) Student Council.

Certificate of Achievement (Multiple) - U.S. ARMY

  • Issued for exceptional involvement in 229th MI BN Griffin Mindset program. (June 2022)
  • Issued for exceptional performance and commitment to the battalion. Selection for "Griffin of the Month" for the 229th MI BN. (February 2022)
  • Issued for exceptional contributions to the DLIFLC Mission via role as Student Senator Representative of Multilingual Schoolhouse. (December 2022)
Nafisa PierceIntelligence Professional