Nagelys Torres Montalvo
Buffalo
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Family Dollar
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Hutchinson Central Technical High School
Buffalo, NY06-2020
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Product knowledge
- Stock replenishment
- Display setup
- Price tagging
- Attention to detail
- Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate
Family Dollar
09.2024 - Current
High School Diploma -
Hutchinson Central Technical High School
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