Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Nagi Hussain

Bronx,New York

Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Overview

5
5
years of professional experience

Work History

Cashier Supervisor

Akram Deli
The Bronx, NY
08.2018 - 01.2021
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Greeted customers and responded to requests for information.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Supported front-end procedures to keep items well-stocked to prevent shrinkage.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Built and maintained working relationships with peers and upper management.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Increased likelihood of repeat business by building friendly relationships with customers.

Prep Cook

Cheesecake Factory Inc
Baltimore, MD
05.2018 - 08.2018
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Sliced meats to prepare for cooking and assembly of menu items.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Measured and weighed food items to comply with portion requirements.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
  • Monitored freshness of food products to help reduce spoilage.
  • Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Received and stored food and supplies.
  • Requested supplies and equipment orders, explaining needs to managers.

Dishwasher

Cheesecake Factory Inc
Baltimore, MD
12.2017 - 05.2018
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
  • Assisted chef with food measurements, preparation and storage when necessary.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.

Store Manager of Operations

QuikPIK
Baltimore, MD
07.2016 - 01.2018
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.

SALES ASSOCIATE

Bronx, New York
  • Helped customers find specific products, answered questions and offered product advice.
  • Managed customer inquiries and provided product knowledge at a retail store for over 2 years.
  • Achieved consistently high sales numbers by building strong relationships with clients as a Sales Representative.
  • Led a team of sales associates to exceed monthly targets in a fast-paced environment.
  • Developed and executed marketing strategies to increase product awareness and drive sales as a Marketing Coordinator.

TAXI DRIVER

Bronx, New York
  • Experience as a professional driver with excellent knowledge of local routes and traffic patterns.
  • Customer service experience in providing a safe and comfortable ride for passengers.
  • Ability to handle difficult situations calmly and professionally.
  • Familiarity with using GPS navigation systems to ensure efficient route planning.

Education

HIGH SCHOOL DIPLOMA -

Harry S Truman High School
Bronx, New York
06.2016

Skills

  • Customer service
  • GPS navigation systems
  • Sales
  • Marketing
  • Retail Inventory Management
  • Policies and Procedures
  • Product and service sales

Accomplishments

Various first place medals in wrestling tournaments in high school.

References

Hanan Saeed, Boss and owner of White Plains Fashions, Bronx, New York, 929-228-9475, nhussien99@gmail.com

Timeline

Cashier Supervisor

Akram Deli
08.2018 - 01.2021

Prep Cook

Cheesecake Factory Inc
05.2018 - 08.2018

Dishwasher

Cheesecake Factory Inc
12.2017 - 05.2018

Store Manager of Operations

QuikPIK
07.2016 - 01.2018

SALES ASSOCIATE

TAXI DRIVER

HIGH SCHOOL DIPLOMA -

Harry S Truman High School

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Nagi Hussain