Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nahadia Shankle

Concord,NC

Summary

Dynamic and results-oriented professional with a proven track record at Sonic Drive-In, where I excelled in customer service and multitasking. Leveraged strong communication and teamwork skills to enhance customer satisfaction and exceed performance expectations. Skilled in cash handling and problem-solving, consistently recognized for dedication and ability to drive sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Crew Member

Sonic Drive in
08.2023 - Current
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted other team members to achieve goals.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

High School Diploma -

West Cabarrus High School
Concord,NC
05.2024

Skills

  • Time Management
  • Flexible Schedule
  • Cleaning
  • Customer Service
  • Clear Communication
  • Teamwork and Collaboration
  • Cash Handling
  • Problem-Solving
  • Influencing skills
  • Initiative and Self-Motivation
  • Sales expertise
  • Valid Driver's License
  • Multitasking and Organization

Timeline

Crew Member

Sonic Drive in
08.2023 - Current

High School Diploma -

West Cabarrus High School

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Nahadia Shankle