Dynamic customer service professional with proven success in managing teams and enhancing client loyalty. Skilled in problem-solving, communication, and adhering to high service standards, delivering impactful solutions in diverse environments.
Overview
4
4
years of professional experience
Work History
Customer Service
Glowani
Texas
01.2023 - Current
Managed restaurant scheduling, foodservice and customer service.
Coached call center staff through challenging customer service issues.
Provided exceptional customer service by proactively anticipating clients'' needs.
Increased client loyalty through exceptional customer service and personalized consultations.
Managed specialist team to provide technical assistance and customer service.
Managed daily operations for better customer service and increased revenue.
Supported customer service efforts, addressing inquiries and concerns regarding mail delivery.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.