Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nahara Smith

Spring

Summary

Dynamic customer service professional with proven success in managing teams and enhancing client loyalty. Skilled in problem-solving, communication, and adhering to high service standards, delivering impactful solutions in diverse environments.

Overview

4
4
years of professional experience

Work History

Customer Service

Glowani
Texas
01.2023 - Current
  • Managed restaurant scheduling, foodservice and customer service.
  • Coached call center staff through challenging customer service issues.
  • Provided exceptional customer service by proactively anticipating clients'' needs.
  • Increased client loyalty through exceptional customer service and personalized consultations.
  • Managed specialist team to provide technical assistance and customer service.
  • Managed daily operations for better customer service and increased revenue.
  • Supported customer service efforts, addressing inquiries and concerns regarding mail delivery.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.

Education

No Degree -

De Anza College
Cupertino, CA

Skills

  • Adherence to high customer service standards
  • Roadside customer service
  • Customer service documentation
  • Brake system customer service
  • Effective customer service
  • Retail sales customer service
  • B2B sales and customer service
  • Customer service and communication skills
  • Superior customer service

Timeline

Customer Service

Glowani
01.2023 - Current

No Degree -

De Anza College