Nahla Elamine
Dearborn Heights,MI
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.
Overview
2
2
years of professional experience
Work History
Cashier Team Leader
HOLY CLUCK
08.2022 - Current
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Reduced cashier errors by implementing comprehensive training programs for new hires.
- Provided superior customer service by consistently exceeding expectations in politeness, helpfulness, and attentiveness.
- Improved team morale through regular feedback sessions, fostering an environment of open communication and support.
- Contributed to storewide initiatives aimed at increasing revenue and enhancing the customer experience.
- Participated in regular performance reviews with management to identify areas of growth opportunity.
- Mentored junior cashiers, providing guidance on best practices and company policies.
Education
High School Diploma -
Crestwood High School
Dearborn Heights, MI06.2024
No Degree - P.A
Henry Ford College
Dearborn, MI05.2024
Skills
- Workload prioritization
- Team Management
- Cash handling expertise
- Cash Register Operation
- Sales Promotion
- Multi-tasking skill
- Customer Service
- Store opening/closing procedures
- Time management strength
- Cashier training
Accomplishments
- Earned "BEST SMILE” award for always smiling regardless of how stressful a situation can be.
- Trained 11 new hires on sales and service techniques.
Languages
Arabic
Professional Working
Timeline
Cashier Team Leader
HOLY CLUCK
08.2022 - Current
High School Diploma -
Crestwood High School
No Degree - P.A
Henry Ford College
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