Nahome Negusiea
Seattle,WA
Summary
Dedicated security professional with extensive background/experience in unarmed security complemented by a supervisory/management role, seeking a position that leverages my skills in security operations team leadership, and emergency response.
Overview
4
4
years of professional experience
Work History
KC Metro Security Monitoring Center Operator
PalAmerican Security
Seattle, USA
04.2025 - 10.2025
- Executed real-time monitoring of security systems at metro transit locations and park & rides, promptly reporting any observed suspicious behavior.
- Streamlined information flow between field personnel and command staff to support effective emergency response initiatives.
- Oversaw and optimized communication channels to ensure effective and professional engagement with operators and the public.
- Performed comprehensive system health checks, identifying equipment issues and coordinating technical support for resolution.
- Analyzed service incidents and operational changes to produce daily shift reports for management review.
- Engaged with various metro departments, such as maintenance, customer service, and safety/security, to optimize operational effectiveness in transit services.
Security Supervisor
Allied Universal
Seattle, USA
12.2023 - 12.2024
- Monitored and enforced security-related procedures while promptly addressing emergencies to maintain a secure environment for customers.
- Implemented established protocols for verifying credentials and monitoring entry and exit to maintain security in restricted areas.
- Utilized problem-solving skills to respond effectively and calmly to incidents and emergencies within the location.
- Monitored facility and perimeter through routine and unannounced patrols to maintain safety and report any irregularities.
- Evaluated access control activities and incidents, providing insights to reinforce security protocols and uphold operational integrity.
- Oversaw functionality of access control systems, surveillance cameras, and communication devices in alignment with established site protocols.
- Supervised security operations ensuring compliance with safety protocols and company policies.
- Developed and implemented training programs for new security personnel to enhance team performance.
Sound Transit Security Supervisor
Inter-Con Security Systems
Seattle, USA
01.2024 - 10.2024
- Directed and organized security measures at Sound Transit stations on the 1-Line, enhancing operational efficiency and safety protocols.
- Managed security team to enforce compliance with established safety protocols and operational guidelines.
- Oversaw comprehensive investigations of security incidents, implementing corrective measures and maintaining meticulous documentation to mitigate future risks.
- Executed comprehensive site inspections and utilized advanced surveillance systems to proactively detect threats and maintain a secure environment for all personnel.
- Facilitated communication with the public to resolve issues and promote a safe and enjoyable transit environment.
- Facilitated training sessions for security staff, concentrating on emergency response strategies, conflict resolution techniques, and customer service practices to cultivate a proficient team.
- Analyzed security incident trends and performance metrics, preparing reports for management to facilitate informed decision-making.
KC Metro Transit Security Officer
Security Services NorthWest
Seattle, USA
06.2023 - 11.2023
- Implemented security measures across transit facilities and coach vehicles, safeguarding passengers, staff, and property in a friendly environment.
- Implemented conflict resolution and de-escalation strategies to effectively handle security incidents and emergencies, ensuring a secure environment.
- Executed surveillance operations and carried out consistent patrols to detect and address potential security risks effectively.
- Interacted with passengers and the public to offer assistance and information, promoting a positive customer experience and reinforcing transit safety initiatives.
- Recorded and organized security observations and incidents to uphold accurate documentation standards for regulatory compliance.
- Managed patrol operations and vehicle navigation, ensuring constant communication with dispatch through 2-way radio and other equipment.
- Monitored transit areas to ensure passenger safety and security compliance
Security Officer
Star Protection Agency
Seattle, USA
10.2022 - 07.2023
- Respond to and manage security incidents, conduct thorough investigations, documentation findings, and implementing corrective actions as necessary.
- Lead a team of security officers, providing guidance, support, and training to enhance performance and ensure compliance with established protocols.
- Utilize surveillance systems and perform regular inspections to monitor activity, compile incident reports, and communicate findings to management for strategic review.
- Implement and enforce access control measures to safeguard restricted areas, ensuring only authorized personnel enter specific locations.
- Actively manage emergency situations, coordinating with local law enforcement and emergency services to ensure effective response and resolution.
- Maintain clear communication with team members and management, providing timely updates on personnel performance and any emerging security concerns.
Order Selector
Safeway Distribution Center
01.2022 - 10.2022
- Efficiently selected and prepared a high volume of grocery items for distribution, ensuring accuracy and adherence to order specifications to meet delivery schedules.
- Maintained accurate records of completed orders and inventory levels, ensuring timely updates to management and contributing to effective supply chain operations.
- Quickly addressed discrepancies or issues in orders, utilizing strong attention to detail and problem-solving skills to maintain operational efficiency.
- Conducted thorough inspections of selected items to ensure quality and freshness, minimizing spoilage and maintaining high standards for product integrity.
Education
Some College -
Central Washington University
Ellensburg, WA03-2021
Skills
- Microsoft Excel
- Outlook proficiency
- Security systems knowledge
- Alarm system oversight
- Communication skills
- Client service skills
- Teamwork dynamics
- Efficient time management
- Conflict resolution strategies
- CPR certification and security guard training
- Staff training and mentoring
- Leadership experience
- Training and mentoring
- Customer service
Languages
English
Native/ Bilingual
amharic
Native/ Bilingual
Leadership Experience
Successfully led a team of security professionals while maintaining excellent customer and client relationships.
Timeline
KC Metro Security Monitoring Center Operator
PalAmerican Security
04.2025 - 10.2025
Sound Transit Security Supervisor
Inter-Con Security Systems
01.2024 - 10.2024
Security Supervisor
Allied Universal
12.2023 - 12.2024
KC Metro Transit Security Officer
Security Services NorthWest
06.2023 - 11.2023
Security Officer
Star Protection Agency
10.2022 - 07.2023
Order Selector
Safeway Distribution Center
01.2022 - 10.2022
Some College -
Central Washington University