Nahomy Pardo Dumont
Niagara Falls,NY
Summary
I am a dedicated, responsible, and hardworking individual who takes pride in everything I do. I am committed to giving 100% to my work and consistently strive to provide excellent customer service. I have experience working with people from diverse backgrounds and communicating with individuals in a professional and respectful manner. During my year working as a housekeeper in a hospital, I interacted with patients on a daily basis, which strengthened my communication, empathy, and interpersonal skills. I genuinely enjoy helping others and consider compassion, empathy, and effective communication to be some of my strongest qualities. I am dependable, motivated, and always willing to learn and take on new challenges.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Housekeeping Aide
Elderwood Assisted Living
Hamburg, New York
05.2025 - 04.2026
- Cleaned resident rooms and assisted living common areas following Elderwood housekeeping standards.
- Sanitized bathrooms, handrails, and high-touch surfaces using approved cleaning products.
- Changed linens and prepared beds for resident comfort and room readiness.
- Collected trash and soiled linens from resident areas and service stations.
- Reported maintenance issues and safety concerns to nursing and management staff.
- Assisted residents politely while maintaining privacy, dignity, and a calm environment.
Room’s coordinador
Niagara Inn
Niagara Falls, New York
04.2024 - 10.2024
- Coordinated room assignments and reservations for Niagara Inn guests.
- Updated property management system with arrivals, departures, and stay changes.
- Communicated daily room status with front desk and housekeeping teams.
- Resolved room placement issues and adjusted schedules with staff.
- Assisted guests with check-in, check-out, and room concerns.
- Ensured appropriate supplies were available in each room according to hotel policy.
- Coordinated housekeeping staff schedules to ensure that all guest rooms were cleaned on time.
Lobby Attendant
Sheraton Hotel & Resorts
Niagara Falls, New York
11.2022 - 01.2024
- Greeted Sheraton Hotel & Resorts guests with friendly lobby service.
- Maintained lobby cleanliness, appearance, and public area standards.
- Monitored guest traffic and supported smooth lobby operations.
- Maintained cleanliness of lobby area by dusting furniture and vacuuming carpets.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Education
PCA
Elite
01.2026 - 01.2026
Saint Cloud Highschool,
Saint Cloud, , FLSkills
- Resident assistance
- Safety procedures
- Customer service
- Housekeeping standards
- Team communication
- Patience and empathy
- Strong work ethic
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
PCA
Elite
01.2026 - 01.2026
Housekeeping Aide
Elderwood Assisted Living
05.2025 - 04.2026
Room’s coordinador
Niagara Inn
04.2024 - 10.2024
Lobby Attendant
Sheraton Hotel & Resorts
11.2022 - 01.2024
Saint Cloud Highschool,