NAI SAEPHAN
Fresno,CA
Summary
To secure a position that will be challenging and where my hardworking abilities can contribute to the growth of the organization. Detailed -oriented and compassionate healthcare professional, experience in dental and patient coordination. Currently pursuing certification in medical coding - CPC, strong skills in ICD-10-CM and healthcare documentation. Committed to accuracy, patient confidentiality and supporting high- quality care in remote environment.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Qualfon
02.2023 - Current
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Processing cases in in timely matter and reviewing members cases through Essette, CRM, CD-MMIS.
- Assisting Medi-Cal members with checking their eligibility, covered benefits, history, open authorization status, clinical screenings, complaints and finding a dentist or dental specialist referral to make appointment.
- Assist Medi-Cal providers with checking patient history, eligibility, status of authorizations, x-rays, study models, provider payments and check inquiries, procedure criteria and denial codes.
Runner/Cashier
Hinds Hospice
06.2019 - 08.2022
- Put out merchandise that were good to be sold at Hinds Hospice Thrift Store, helped volunteers with cleaning donations and store the shelves.
- Trained volunteers on donation collection procedures and best practices, improving efficiency.
- Assisted elderly with finding wheelchairs and diapers and portable toilet they can use after surgery, helping elderly volunteers with their doctor prescriptions and appointments, insurance or necessities.
- Answering calls about Hinds Hospice donations and volunteer work.
Education
Diploma -
Edison High School
06.2008
Skills
- Organized
- Technology
- Adaptability
- Customer service/ Communication
- Productive
Timeline
Care Coordinator
Qualfon
02.2023 - Current
Runner/Cashier
Hinds Hospice
06.2019 - 08.2022
Diploma -
Edison High School
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