Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Naidelys Cespedes

Hialeah,FL

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sophia Beauty Salon

Owners
02.2020 - 02.2024
  • Maintained a clean, safe, and welcoming environment for clients and employees alike.
  • Resolved employee conflicts and maintained a positive work atmosphere through effective communication techniques.
  • Recruited talented stylists by participating in job fairs and networking within the industry.
  • Established strong relationships with vendors, negotiating favorable terms and pricing for salon supplies.
  • Increased client retention by implementing loyalty programs and offering tailored promotions.
  • Conducted regular performance evaluations of staff members to identify areas of improvement and provide constructive feedback.
  • Streamlined appointment scheduling for increased efficiency and client convenience.

Assistant Manager

Hair Cuttery Salon
01.2012 - 03.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Personal Stylist

The Gemelas Salon
04.2009 - 01.2011
  • Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
  • Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
  • Established trusted partnerships with local boutiques and designers to provide clients access to unique pieces not found elsewhere.
  • Facilitated positive change in clients'' lives by helping them rediscover their personal style through thoughtful guidance and encouragement.

Education

High School Diploma -

Miami Dade College
Miami, FL
06.2005

Skills

  • Employee Motivation
  • Appointment Scheduling
  • Upselling strategies
  • Promotional Events
  • Customer Service
  • Problem-solving skills
  • Salon safety and security
  • Decision-making skills
  • Cleanliness and sanitation
  • Client satisfaction
  • Employee Relations
  • Task Delegation
  • Scheduling
  • Training staff
  • Project Management
  • Customer Needs Assessment
  • Staff motivator

Certification

  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Languages

Spanish
Full Professional

Timeline

Sophia Beauty Salon

Owners
02.2020 - 02.2024

Assistant Manager

Hair Cuttery Salon
01.2012 - 03.2016

Personal Stylist

The Gemelas Salon
04.2009 - 01.2011

High School Diploma -

Miami Dade College
  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

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Naidelys Cespedes