Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Social Services Assistant
The Grove Care and Wellness
Riverside, CA
05.2024 - 07.2024
Maintained confidential records of client information according to agency policies and procedures.
Coordinated transportation arrangements for clients needing access to medical appointments or job interviews.
Collaborated with staff from other departments within the organization on projects related to social services programming.
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Rehab Aide
The Grove Care and Wellness
Riverside
07.2023 - 07.2024
Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Prepared rooms for patient care activities by setting up necessary supplies.
Participated in team meetings to discuss patient cases with other healthcare professionals.
Provided assistance to therapists in preparing patients for treatments and exercises.
Assisted therapist with patient transfers, positioning, and ambulation using gait belts and wheelchairs.
Applied hot and cold packs according to therapist directions.
Supported ADLs for in-patient procedures.
Assisted therapist with gait training and supported patient safety in cases of total loss of balance.
Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Receptionist
Pacifica Senior Living
Sterling, VA
10.2022 - 03.2023
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Signed for packages, recorded deliveries and distributed to personnel.
Assisted in the preparation of meeting rooms and facilities for scheduled events.
Server
Pacifica Senior Living Woodmont
Sterling, VA
05.2022 - 03.2023
Delivered food orders promptly and courteously.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Addressed complaints to kitchen staff and served replacement items.
Server
Waltonwood Senior Living
Ashburn, VA
04.2020 - 04.2022
Assisted in training new servers.
Monitored dining room for cleanliness and proper set-up at all times.
Stayed informed about daily specials, new menu items, promotions.
Operated POS terminals to input orders, split bills and calculate totals.
Provided exceptional service to high volume of daily customers.
Stocked service areas with supplies during slow periods.