Naieli David
Ashburn,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Social Services Assistant
The Grove Care and Wellness
Riverside, CA
05.2024 - 07.2024
- Maintained confidential records of client information according to agency policies and procedures.
- Coordinated transportation arrangements for clients needing access to medical appointments or job interviews.
- Collaborated with staff from other departments within the organization on projects related to social services programming.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Rehab Aide
The Grove Care and Wellness
Riverside
07.2023 - 07.2024
- Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Prepared rooms for patient care activities by setting up necessary supplies.
- Participated in team meetings to discuss patient cases with other healthcare professionals.
- Provided assistance to therapists in preparing patients for treatments and exercises.
- Assisted therapist with patient transfers, positioning, and ambulation using gait belts and wheelchairs.
- Applied hot and cold packs according to therapist directions.
- Supported ADLs for in-patient procedures.
- Assisted therapist with gait training and supported patient safety in cases of total loss of balance.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Receptionist
Pacifica Senior Living
Sterling, VA
10.2022 - 03.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Signed for packages, recorded deliveries and distributed to personnel.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
Server
Pacifica Senior Living Woodmont
Sterling, VA
05.2022 - 03.2023
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Addressed complaints to kitchen staff and served replacement items.
Server
Waltonwood Senior Living
Ashburn, VA
04.2020 - 04.2022
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Stocked service areas with supplies during slow periods.
Education
Associate of Science - Social Sciences
Northern Virgnia Community College
Sterling05-2025
High School Diploma -
Broad Run High School
Ashburn, VA06-2021
Skills
- Patient Care
- Problem-solving abilities
- Therapy Equipment Setup
- Clerical Support
- Relationship Building
- Organizational Skills
- Maintaining Client Records
References
References available upon request.
Timeline
Social Services Assistant
The Grove Care and Wellness
05.2024 - 07.2024
Rehab Aide
The Grove Care and Wellness
07.2023 - 07.2024
Receptionist
Pacifica Senior Living
10.2022 - 03.2023
Server
Pacifica Senior Living Woodmont
05.2022 - 03.2023
Server
Waltonwood Senior Living
04.2020 - 04.2022
Associate of Science - Social Sciences
Northern Virgnia Community College
High School Diploma -
Broad Run High School
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