Naika Dumeus
Miami,FL
Summary
Enthusiastic Supervisor of 10 plus years eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of meeting company goals and adapting to high pressure, dynamic situations. Motivated to learn, grow and excel in performance.
Overview
16
16
years of professional experience
Work History
Optical Supervisor
Budget Optical
Miami, FL
01.2007 - Current
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Increased operational efficiency for case management by developing improved filing systems for confidential client records and reports.
- Prepared quotes for new products and services and composed budgets.
- Built strong relationships with clients by following up on previous purchases and suggesting new products .
- Generated Daily Receivables and Monthly Receivables reports with Visrun and later VMS to monitor quality assurance.
- Performed supplier risk evaluations and supported regulatory inspections.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Maintained store equipment, printers and fax machines.
Education
Associate of Arts - Exceptional Student Education
Miami Dade College
Miami, FLSkills
- Scheduling and Calendar Management
- Operations management
- Complaint resolution
- Staffing and scheduling
- Staff training and development
- Customer Service-Oriented
- Administrative Support
- Clerical Support
- Reliable and Punctual
- Automated and Manual Data Entry
- Multitasking Abilities
- Data Collections
Timeline
Optical Supervisor
Budget Optical
01.2007 - Current
Associate of Arts - Exceptional Student Education
Miami Dade College
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