Naika Narcisse
125 Grand St ,NY
Summary
Achieved personal growth by actively pursuing new skills and knowledge. Cultivated professional relationships to facilitate learning opportunities. Elevated customer interactions through superior service and effective communication strategies.
Overview
2026
2026
years of professional experience
Work History
Beauty Advisor
Sephora at Kohl's
Nanuet, NY
01.2023 - Current
- Recommended complementary products based on guest interests or items selected for purchase.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Combat Engineer
US Army
Saugerties, NY
2025 - Current
- Assisted cross-functional teams in developing solutions for explosive device neutralization. Supported quality control efforts by creating rosters, spreadsheets, and documentation to track company inventory.
Sales Associate
Lush Cosmetics
Crossgate Mall
2024 - Current
- Cultivated strong customer relationships to enhance brand loyalty and repeat busines.
- Implemented visual merchandising strategies to optimize product displays and attract customers.
- Conducted product demonstrations to educate customers on benefits and drive sales conversions.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
Translator
RISSE
Albany, NY
09.2024 - 12.2024
- Translated technical documents and marketing materials, ensuring accuracy and cultural relevance.
- Collaborated with project managers to streamline translation workflow and enhance project timelines.
- Reviewed and edited translations for quality assurance, maintaining high standards of linguistic precision.
- Mentored junior translators, providing guidance on best practices and improving overall team performance.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Enhanced customer support by translating help guides and online support resources.
- Translated complex technical documents into easily understandable language for international partners.
Beauty Advisor
Macys Department Store
West Nyack, NY
10.2021 - 01.2023
- Showed customers how to apply makeup and other products to achieve desired looks.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Recommended merchandise based on expert product knowledge and client preferences.
Retail Sales Associate
Old Navy
West Nyack, NY
07.2021 - 10.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Package Handler
UPS
Nanuet, NY
05.2021 - 06.2021
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Sorted packages to appropriate slide, line or belt for final distribution.
Education
Bachelor of Science - Psychology
University At Albany
Albany, New York, NYAssociate of Arts - Liberal Arts
Rockland Community College
Suffern, NY12.2023
High School Diploma -
Ecole Acacia
Port-au-Prince, Haiti06.2019
Skills
- Team Collaboration
- Customer Service
- Bilingual Communication
- Time Management
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Works Well Under Pressure
- Multitasking Abilities
- Cross-cultural awareness
- Ethical
- Phone etiquette
- Behavior observation
- Critical thinking
- Computer skills
Languages
French
Native/ Bilingual
Creole
Native/ Bilingual
Education and Training
other,true,other
Timeline
Translator
RISSE
09.2024 - 12.2024
Beauty Advisor
Sephora at Kohl's
01.2023 - Current
Beauty Advisor
Macys Department Store
10.2021 - 01.2023
Retail Sales Associate
Old Navy
07.2021 - 10.2021
Package Handler
UPS
05.2021 - 06.2021
Associate of Arts - Liberal Arts
Rockland Community College
High School Diploma -
Ecole Acacia
Combat Engineer
US Army
2025 - Current
Sales Associate
Lush Cosmetics
2024 - Current
Bachelor of Science - Psychology
University At Albany