Medical biller/ interpreter
Open To Work
Naila Uwase
LanguageLine Solutions
Glendale,AZ
4
Languages
9
years of professional experience
Experienced professional in medical interpretation and billing, proficient in insurance verification and claim processing. Committed to leveraging active listening and medical knowledge to promote effective communication and ensure compliance in patient care.
Work History
Medical Interpreter
1 Year 5 Months- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Interpreted complex medical terminology to enhance understanding and compliance among non-English speaking patients.
- Facilitated effective communication between healthcare providers and patients in diverse medical settings.
Medical Billing Specialist
2 Months- Processed and submitted medical claims to insurance companies for timely reimbursement.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
Behavioral Health Technician
5 Years 9 Months- Assisted in implementing treatment plans under the supervision of licensed professionals.
- Monitored patient behavior and reported changes to healthcare team to ensure safety and well-being.
- Collaborated with multidisciplinary teams to coordinate care and improve patient outcomes.
- Facilitated daily therapeutic activities to promote patient engagement and skill development.
Customer Service
1 Year 4 Months- Delivered exceptional customer service, exceeding member expectations consistently.
- Increased client loyalty through exceptional customer service and personalized consultations.
- Provided exceptional customer service, addressing client concerns promptly and thoroughly.
- Trained newly hired employees on routine tasks and customer service.
Kinyarwanda and Swahili Interpreter
9 Years 5 Months- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
Education
Medical Billing And Coding - Medical Billing And Coding
High School Diploma
Skills
Simultaneous interpretation
Medical terminology
Effective Note-taking
HIPAA compliance
CPT knowledge
ICD-10 proficiency
Insurance verification
Active listening
De-escalation strategies
Accomplishments
- Successfully facilitated clear and accurate communication between patients and healthcare providers in sensitive medical situations, helping reduce language barriers and support effective patient care.
- Applied Medical billing and coding knowledge to accurately identify diagnoses, procedure, and services from healthcare while following established coding and billing guideline.
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Kinyarwanda
Native or Bilingual
French
Professional Working
Timeline
Medical Billing Specialist
Contemporary Medical Solutions
01.2026 - 03.2026Read More
Medical Interpreter
LanguageLine Solutions
03.2025 - CurrentRead More
Behavioral Health Technician
Orion Homes
02.2020 - 11.2025Read More
Customer Service
Belk Distribution Center
06.2018 - 10.2019Read More
Kinyarwanda and Swahili Interpreter
World Relief
03.2017 - 2019Read More
Arizona College of Nursing
Medical Billing And Coding from Medical Billing And Coding
Read More
Royal College Makindye
High School Diploma
Read More