Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naila Vargas

San Francisco,CA

Summary

Compassionate Care Provider possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Community Organizations. Collaborative team player with strong clinical and interpersonal skills. Available 36-40 hours per Tuesday-Saturday, available mornings and afternoons.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Care Provider

Homebridge
10.2023 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered prescribed medications and monitored health conditions effectively.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Maintained accurate documentation of client progress and care provided.
  • Communicated regularly with family members regarding client needs and updates.
  • Provided emotional support to clients, fostering a compassionate environment.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with self-administered medications.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.

Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Sales Associate

Natural Resources
08.2021 - 04.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

CSA

Walgreens
11.2020 - 05.2021
  • Assisted customers with product inquiries and facilitated efficient checkout processes.
  • Maintained accurate inventory levels, ensuring product availability for customer needs.
  • Collaborated with team members to optimize store layout for improved shopping experience.
  • Executed merchandising strategies to enhance product visibility and drive sales.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.

Guest Experience Associate

Sandbox VR
11.2019 - 07.2020
  • Delivered exceptional customer service to enhance guest satisfaction and ensure memorable experiences.
  • Assisted in onboarding new guests with engaging introductions to virtual reality experiences.
  • Provided technical support for VR equipment, troubleshooting issues during sessions to minimize downtime.
  • Collaborated with team members to maintain a clean and organized gaming environment, fostering a welcoming atmosphere.
  • Delivered exceptional customer service, ensuring a memorable guest experience during virtual reality sessions.
  • Assisted in onboarding new guests, effectively communicating safety protocols and operational procedures.
  • Managed equipment setup and troubleshooting, maintaining optimal functionality of VR systems for seamless operations.
  • Collaborated with team members to enhance guest engagement strategies and improve overall satisfaction scores.
  • Resolved guest inquiries and concerns promptly, fostering positive relationships and encouraging repeat visits.
  • Conducted regular inventory checks of VR equipment and supplies, ensuring readiness for daily operations.
  • Participated in team meetings to share feedback on guest experiences and suggest improvements to processes.
  • Trained new associates on customer interaction standards and operational best practices for enhanced service delivery.
  • Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
  • Handled guest complaints professionally, implementing effective solutions to resolve issues quickly.
  • Provided local area knowledge to guests, offering recommendations for dining, shopping, and entertainment options nearby.

Sales Associates

The Flyer
01.2019 - 02.2019
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of inventory and product features to provide informed recommendations.
  • Operated point-of-sale systems, ensuring accurate transactions and cash handling.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Student

Heat of The Kitchen
08.2017 - 08.2018
  • Assisted in food preparation and assembly to ensure timely service during peak hours.
  • Maintained cleanliness and organization of kitchen workspace, adhering to health and safety standards.
  • Collaborated with team members to streamline kitchen operations and improve workflow efficiency.
  • Operated kitchen equipment effectively, ensuring proper usage and maintenance according to safety protocols.
  • Adapted quickly to changing menu items and special requests, enhancing customer satisfaction through flexibility.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Increased student participation by incorporating group activities and peer feedback sessions.

Youth Outreach Associate

Common Roots
05.2016 - 08.2018
  • Coordinated outreach initiatives to engage community members and promote program awareness.
  • Developed and maintained relationships with local organizations to enhance collaborative efforts.
  • Assisted in planning and executing community events, increasing participation and visibility.
  • Conducted research on community needs to inform strategic outreach efforts and program development.
  • Supported team training sessions, enhancing overall team knowledge of outreach best practices.

Youth Educator

Latinos En Extasis
08.2015 - 05.2016
  • Developed and implemented engaging educational programs for youth, fostering a positive learning environment.
  • Facilitated workshops on cultural awareness and personal development, enhancing youth engagement.
  • Collaborated with community organizations to provide resources and support for program participants.
  • Assessed individual student needs, adapting lesson plans to ensure effective learning outcomes.
  • Utilized feedback to refine curriculum content, ensuring relevance to diverse student backgrounds.

Education

GED -

City College of San Francisco
San Francisco, CA

Skills

  • Team Player
  • Takes Initiative
  • Adaptable
  • Compassionate
  • Leadership
  • Community organized
  • Verbal and written communication
  • Case management experience

Certification

CPR trained

Timeline

Home Care Provider

Homebridge
10.2023 - Current

Sales Associate

Natural Resources
08.2021 - 04.2023

CSA

Walgreens
11.2020 - 05.2021

Guest Experience Associate

Sandbox VR
11.2019 - 07.2020

Sales Associates

The Flyer
01.2019 - 02.2019

Student

Heat of The Kitchen
08.2017 - 08.2018

Youth Outreach Associate

Common Roots
05.2016 - 08.2018

Youth Educator

Latinos En Extasis
08.2015 - 05.2016

GED -

City College of San Francisco
Naila Vargas