Nailah Doumbouya
Laurel,MD
Summary
International Studies and Political Science student with a foundation in global affairs, international relations, and political theory. Utilizing the ability to navigate complex issues has been demonstrated through past jobs within the service industry where team-building and multitasking skills were demonstrated. Academic knowledge and analytical skills will be applied in a role that exercises the foundational skills I've been utilizing throughout years of work experience.
Overview
3
3
years of professional experience
Work History
In Store Shopper
Whole Food Market
06.2024 - 08.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Hostess
TGI Fridays
10.2022 - 11.2023
- Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
- Maintaining accurate wait list quotes while efficiently directing the seating of guest parties.
Hostess/Cashier
Lucky Strike Bethesda
01.2022 - 08.2023
- Closed down the kitchen and followed the closing checklist for the kitchen stations after each shift
- Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments.
Server
College Park Diner
05.2021 - 09.2021
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Kept a high level of cleanliness and sanitation.
Education
International Studies, Political Science
Elon University
Elon, NC2027
High School Diploma -
Bethesda Chevy Chase High School
Bethesda, MD06.2023
Skills
- Customer service
- Team building
- Communications
- Multi-Task Management
- Strong Work Ethic
- Attention to Detail
Affiliations
Black Student Union at Elon University
Timeline
In Store Shopper
Whole Food Market
06.2024 - 08.2024
Hostess
TGI Fridays
10.2022 - 11.2023
Hostess/Cashier
Lucky Strike Bethesda
01.2022 - 08.2023
Server
College Park Diner
05.2021 - 09.2021
International Studies, Political Science
Elon University
High School Diploma -
Bethesda Chevy Chase High School
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