Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nailah Grant

Loveland,OH

Summary

Basketball has always been a significant part of my life, excelling as a shooting guard and honing coaching skills with the G.L.A.D. Basketball program under Coach Keith Braswell for three years. This experience improved playing abilities and taught valuable leadership qualities like discipline, joy, and fostering a positive environment for young athletes. I believe in the transformative power of youth sports to build confidence and character, fueling my passion for mental health and the medical field. Involvement in the Hope Squad and hands-on experience at TriHealth Hospital sparked an interest in patient care and emotional support, solidifying my decision to pursue a career in nursing as a Neonatal Nurse Practitioner. Despite a current injury, I am committed to academic and professional growth in healthcare and athletics, making this scholarship essential to realizing my full potential on and off the court. Thank you for considering my application and supporting students committed to making a positive impact in the world. Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining a welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Blue Ash Recreation Center
05.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Assistant Coach/Trainer

G.L.A.D Basketball
05.2021 - 07.2023
  • Motivated players to achieve their maximum potential.
  • Motivated players to reach their highest potential through positive reinforcement techniques.
  • Enforced rules while maintaining a safe playing environment at all times.
  • Directed physical conditioning programs to help athletes achieve maximum performance.
  • Analyzed team play during games and provided feedback to players on their performances.
  • Instructed athletes on proper technique, positioning, and form for various skills and drills.
  • Collaborated with other coaches and staff to ensure the success of the team.
  • Instructed players on accurate game techniques to correct faults and mistakes.
  • Adjusted coaching techniques based on the strengths and weaknesses of athletes.
  • Supervised student-athletes during away games or travel trips as assigned by the head coach.
  • Helped a total of 600 kids in our youth program.

Hope Squad Student Advisor

Mason City School District
08.2019 - 05.2023
  • Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
  • Enhanced student retention by providing personalized academic guidance and support.
  • Promoted a positive campus culture by serving as an accessible and approachable resource for students navigating their educational journey.
  • Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
  • Mental health awareness and suicide prevention work.

Cafe Cashier

New Jerusalem Baptist Church Praise Dance
01.2017 - 05.2019
  • Taking orders from customers
  • Ringing up the total purchase amount
  • Supported efficient kitchen operations by promptly communicating customer orders to back-of-house staff members.
  • Streamlined cafe operations for improved efficiency with accurate cash handling and end-of-shift reconciliation.
  • Managed 40 incoming calls and trained new staff to end the day with $200 total

Education

High School Diploma -

Loveland High School
Loveland, OH
05-2023

No Degree - Nursing

Xavier University
Cincinnati, OH
05-2029

Skills

  • Data Analysis
  • Facility Maintenance
  • Active listening
  • Motivational skill
  • Performance Improvements
  • Organizational skills
  • Goal setting
  • Leadership development
  • Cash handling
  • Telephone etiquette
  • Problem-solving skills
  • Scheduling appointments
  • Hospitality services
  • Front office management
  • File organization

Accomplishments

  • Supervised team of 6 staff members. (Became a supervisor within one year of working at location)
  • Documented and resolved daily recreation revenue which led to correct money input for the Tax department.
  • Used Microsoft Excel to develop inventory tracking spreadsheets of names and addresses of everyone who lives and works in the city of Blue Ash.

Languages

English
Full Professional

Timeline

Front Desk Receptionist

Blue Ash Recreation Center
05.2024 - Current

Assistant Coach/Trainer

G.L.A.D Basketball
05.2021 - 07.2023

Hope Squad Student Advisor

Mason City School District
08.2019 - 05.2023

Cafe Cashier

New Jerusalem Baptist Church Praise Dance
01.2017 - 05.2019

High School Diploma -

Loveland High School

No Degree - Nursing

Xavier University