Nailea Ortega
Clovis,NM
Summary
I've been working at Texas Roadhouse ever since I was in high school, and I've gained a lot of experience about how to have good relations with guests. Ever since I was in high school, I wasn't sure about what I wanted to do after I graduated, but once I got to my senior year, I came to the conclusion that I wanted to be in the dental field. I have family that is also in the dental field, and they talked to me about their experiences, and I realized it was the right fit for me. I got into a trade school to get my dental assisting license; however, as of right now, I have my temporary certification until my official license comes in. A few additional facts about me are that I have another sibling, I speak Spanish and English, I enjoy working and socializing with people, and I'll be returning to school in the fall to study dental hygiene.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess Trainer
Michael Hesebeck
03.2023 - Current
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
Dental Assistant
Melissa Lyes
09.2024 - 11.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Certfication - Dental Assistant
Lake Ridge
Lubbock, TX11-2024
High School Diploma -
Clovis High School
Clovis NM05-2024
Skills
- Exceptional communication
- Dental impressions
- Guest relations
- Dental radiography
- Equipment sterilization
- Treatment room setup
- Strong leadership
- Professionalism and etiquette
- Teamwork
- Time management
- Patient relations
- Multitasking Abilities
Certification
- Time Management Training Course Completion– FranklinCovey or similar providers.
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dental Assistant
Melissa Lyes
09.2024 - 11.2024
Hostess Trainer
Michael Hesebeck
03.2023 - Current
Certfication - Dental Assistant
Lake Ridge
High School Diploma -
Clovis High School
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