Nailil Da Riva
Phlebotomist
Fall River,MA
Summary
Competent Phlebotomy Technician with 1 year of experience working in high-volume, fast-paced settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
3
3
years of professional experience
Work History
Service Bartender
Towne House Douro Steakhouse
06.2021 - Current
- Enhanced customer satisfaction by providing personalized drink recommendations based on individual preferences.
- Streamlined bar operations by maintaining a clean and organized workspace, ensuring efficient service during peak hours.
- Increased repeat business through friendly and attentive service, building rapport with regular patrons.
- Reduced wait times by quickly and accurately preparing orders, delivering seamless experience for customers.
- Collaborated with kitchen staff to ensure timely delivery of food items, improving overall guest satisfaction.
- Consistently met or exceeded sales targets through proactive selling techniques such as offering complimentary samples or suggesting popular menu items to undecided guests.
Phlebotomy Intern
Quest Diagnostics
12.2023 - 01.2024
- Enhanced patient experience by providing compassionate and efficient blood draw services.
- Collaborated with laboratory staff for accurate specimen labeling, reducing misidentification errors.
- Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during process.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Phlebotomist
Biolife Plasma Services
02.2023 - 07.2023
- Verified patients' identification for proper sample collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reviewed patient records for accuracy and completeness.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Calibrated, cleaned, and maintained plasmapheresis machines for plasma collection.
Education
Phlebotomy Certificate - Phlebotomy
Health Care Training Services of New England
Fall River, MA08.2023
Associate of Arts - Humanities
Community College of Rhode Island
Warwick, RI12.2020
Skills
- Efficient Multitasking
- Patient Confidentiality
- Adaptability and Flexibility
- Interpersonal Skills
- Venipuncture
- Specimen Preparation
- Data Entry
- Patient Care
- Attention to detail
- Empathy and compassion
- Donor Phlebotomy Technician
- Team Leader
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
References
References available upon request.
Timeline
Phlebotomy Intern
Quest Diagnostics
12.2023 - 01.2024
Phlebotomist
Biolife Plasma Services
02.2023 - 07.2023
Service Bartender
Towne House Douro Steakhouse
06.2021 - Current
Phlebotomy Certificate - Phlebotomy
Health Care Training Services of New England
Associate of Arts - Humanities
Community College of Rhode Island
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