Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sebastiam Huaman Salinas

Fort Lauderdale,FL

Summary

Dynamic customer service professional with over 5 years of experience at Tijuana Co. Taxi, demonstrating commitment, growth, and adaptability. Skilled in restaurant, bar, and takeout operations, excelling in customer satisfaction, efficient multitasking, and team collaboration. Proven track record in training new staff, problem-solving, and maintaining cleanliness and organization standards to ensure seamless operations. Recognized for reliability, punctuality, and long-term dedication to service quality and customer satisfaction.

Overview

2027
2027
years of professional experience

Work History

Service Bartender

Tijuana Co. Taxi
Coral Springs, FL
11.2024 - Current
  • Provided exceptional customer service by attentively responding to patron requests and preferences.
  • Prepared and served a diverse range of beverages, ensuring quality and presentation standards.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Trained new staff on bartending techniques and customer service best practices.

Server

Tijuana Co. Taxi
Coral Springs, FL
09.2023 - Current
  • I attend to customers with kindness and professionalism, ensuring they have a positive experience from the moment they arrive until they leave.
  • I take orders accurately, explaining the menu, ingredients, daily specials, and options for allergies or dietary preferences.
  • I deliver food and drinks to tables promptly, verifying that each order is correct and well-presented.
  • I constantly check that customers have everything they need: water, condiments, utensils, and additional attention.
  • I handle customer payments, processing cash, cards, and electronic payments safely and efficiently.
  • I coordinate with the kitchen, food runners, and bussers to ensure an organized and smooth service flow.
  • I maintain the service area clean and organized, including tables, chairs, and workstations.
  • I manage difficult situations or customer complaints with tact and professionalism, always seeking quick solutions.
  • I record and report relevant information about frequent customers, preferences, and feedback to the team to improve the experience.
  • I help prepare and organize special events or large reservations according to the restaurant’s needs.
  • I supervise and support new colleagues when necessary, sharing best service practices.
  • I promote additional sales by suggesting appetizers, drinks, or desserts in a friendly and effective manner.

Barback

Tijuana Co, Taxi
Coral Spring
09.2023 - Current

• I remove trash and waste from the bar area to maintain a safe and organized environment.

• I help set up workstations before and during service, ensuring everything is accessible for the bartenders.

• I assist the bar staff with minor tasks such as serving water, cutting fruit, or preparing garnishes when needed.

• I ensure the bar inventory is kept up to date and report any shortages to the manager or bartender.

• I collaborate with the service team to ensure customers receive their drinks quickly and efficiently.

  • I keep the bar clean, organized, and fully stocked so bartenders can work efficiently.
  • I restock ice, drinks, liquor, garnishes, and necessary supplies throughout the shift.
  • I clean and wash glasses, utensils, and other bar equipment to keep them ready for service

Take Out

Tijuana Co. Taxi
Coral Spring
09.2021 - 09.2023
  • I receive and process takeout orders quickly and accurately, whether by phone, app, or in person.
  • I prepare and package food, ensuring it arrives complete and in good condition.
  • I deliver orders to customers politely and verify their satisfaction.
  • I keep the takeout area organized and clean, including packaging, utensils, and preparation stations.
  • I coordinate with the kitchen and service staff to ensure orders are completed on time and without errors.

Food Runner

Tijuana Co. Taxi
Coral Springs, FL
2021 - 09.2023
  • I carry dishes from the kitchen to the tables quickly and efficiently, ensuring the food arrives in perfect condition.
  • I make sure each order is correct before delivering it to the customers.
  • I coordinate with the servers and kitchen to ensure smooth service.
  • I check that the tables have everything they need, such as utensils, napkins, and condiments.
  • I help keep the restaurant area organized and clean while supporting the team wherever needed.

Education

High School Diploma -

Hollywood Hills High School
Hollywood

Skills

  • Patience and empathy
  • Efficient multitasking
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Memory retention
  • Teamwork and collaboration
  • Fast learner
  • Customer service
  • Problem-solving
  • Cleaning and sanitizing
  • Multitasking
  • Customer satisfaction

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service Bartender

Tijuana Co. Taxi
11.2024 - Current

Server

Tijuana Co. Taxi
09.2023 - Current

Barback

Tijuana Co, Taxi
09.2023 - Current

Take Out

Tijuana Co. Taxi
09.2021 - 09.2023

Food Runner

Tijuana Co. Taxi
2021 - 09.2023

High School Diploma -

Hollywood Hills High School
Sebastiam Huaman Salinas