Naima Patterson
Summary
- Encourage a friendly and inclusive atmosphere among the residents of the student housing complex.
- Act as a resident's resource and support system, responding to their issues and offering advice as required.
- Respond to crises and emergencies, including offering weekend and evening on-call support.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Office of Resodence Life and Housing
Baltimore, MD
06.2023 - Current
- Encourage a friendly and inclusive atmosphere among the residents of the student housing complex.
- Act as a resident's resource and support system, responding to their issues and offering advice as required.
- Response to crises and emergencies, including offering weekend and evening on-call support.
Nuwave Health Services
Internship
Baltimore, Maryland
06.2025 - 08.2025
- Accompanied participants to appointments for behavioral and medical health, while keeping an eye on them and offering help as required.
- Facilitated group sessions on addiction, mental health, and recovery to encourage client participation and well-being.
- Assisted with the intake of new participants, which involved completing paperwork, providing orientation, and administering preliminary testing.
Financial Center Intern
Bank of America
Baltimore, MD
06.2024 - 08.2024
- Provide information about financial products and services.
- Assist customers with their banking needs, such as opening accounts, processing transactions, and answering inquiries.
- Promote bank products and services to customers.
Intern
Latino Student Fund
Washington, DC
06.2021 - 08.2021
- Tutored and assisted over 20 youth in math, reading, and life skills by designing a tutoring plan and implementing real-world examples increasing content understanding by 50%
- Managed tutoring website, allowing us to increase our community engagement from two to five days a week
- Organizing, and executing icebreakers/main activities for the youth program that gets them ready for college and the real world.
IT Intern
African American Museum of History and Culture
Washington, DC
02.2020 - 07.2021
- Brainstorming, developing, and creating computer software to help advance their current intranet system
- Delegated tasks with other interns and edited their monthly newsletter, FAQ Questions, and documents which resulted into more email newsletter sign-ups from tourists by 32%.
Summer Aid
John E. Howard Senior Activity Center
Capitol Heights, Maryland
06.2019 - 08.2019
- Configured a solution with helpdesk, computer software, and hardware that had not been updated since 2017; proceeding to a faster network system once the solution was applied
- Planning and managing 2 to 5 events to encourage engagement among seniors which raised at least 200-400 dollars to contribute to a senior trip fee.
Education
Bachelor of Arts - Sociology
Morgan State University
Baltimore, MD12-2025
Skills
- Resolution-Oriented
- Diversity and Inclusion
- Time Management
- Assertive
Affiliations
- Black Girls Vote
- National Council of Negro Women, General Body Member, Mentorship Committee
- MSU S.O.U.L (Students Open to Unique Love)
Timeline
Nuwave Health Services
Internship
06.2025 - 08.2025
Financial Center Intern
Bank of America
06.2024 - 08.2024
Resident Assistant
Office of Resodence Life and Housing
06.2023 - Current
Intern
Latino Student Fund
06.2021 - 08.2021
IT Intern
African American Museum of History and Culture
02.2020 - 07.2021
Summer Aid
John E. Howard Senior Activity Center
06.2019 - 08.2019
Bachelor of Arts - Sociology
Morgan State University
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