Naimah Muhammad
Chicago,IL
Summary
Dynamic Coordinator with a proven track record at HomeGoods, excelling in inventory management and customer service. Skilled in data analysis and relationship building, I enhanced operational efficiency and improved customer satisfaction through strategic planning and effective communication. Recognized for fostering collaboration and driving project success, ensuring timely completion of objectives.
Overview
8
8
years of professional experience
Work History
Coordinator
HomeGoods
11.2017 - Current
- Coordinated inventory management and ensured timely restocking of merchandise.
- Assisted in planning and executing store promotional events to enhance customer engagement.
- Supported team in maintaining visual merchandising standards to optimize product presentation.
- Collaborated with cross-functional teams to improve operational efficiency and workflow processes.
- Monitored sales trends, providing insights to enhance product assortment and inventory levels.
- Analyzed customer feedback to drive improvements in service delivery and store operations.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
Education
Associate of Applied Science - Respiratory Therapy
Moraine Valley Community College
Palos Hills, IL05-2013
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Presenting ideas and plans
- Relationship building
Timeline
Coordinator
HomeGoods
11.2017 - Current
Associate of Applied Science - Respiratory Therapy
Moraine Valley Community College