Summary
Education
Skills
Work History
Interests
Timeline
Naimah Sharrieff

Naimah Sharrieff

Ponchatoula,Louisiana

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Technical Writing position. Ready to help team achieve company goals.

Education

Bachelor of Science - Technical Communication

Arizona State University, Tempe, AZ
05.2024 - Current
  • Continuing education in Technical Communication - Social Media Management.

Skills

  • Client Relationships
  • Sales Techniques
  • Social Media Marketing
  • Content Creation
  • Time Management
  • Business Development Understanding
  • Continuous Improvement Process
  • Social Media Integration
  • Web Development
  • Strategic Development

Work History

Customer Service

Uber
New Orleans, LA
02.2022 - Current

- Mastering the use of map programs for optimal route planning.
- Excelling in customer complaint resolution with a professional approach.
- Synchronizing delivery timings with customers for seamless service.
- Demonstrating comprehensive knowledge of traffic regulations and transportation protocols.
- Meticulously adhere to traffic regulations, ensuring safe and compliant operations.
- Assist customers effectively, resolving issues to enhance service quality.

Customer Service

Uber
New Orleans, LA
08.2017 - 08.2020

- Analyzed social media trends and user engagement metrics to refine content strategy.
- Devised and executed innovative social media campaigns to enhance brand visibility.
- Collaborated with diverse teams to create captivating visual and written content for social media.
- Managed multiple social media accounts ensuring consistent brand messaging and prompt customer responses.
- Pioneered distinctive social media strategies to improve user interaction and engagement.

Interests

Creative Writing

Business Management

Content Development

Timeline

Arizona State University - Bachelor of Science, Technical Communication
05.2024 - Current
Customer Service - Uber
02.2022 - Current
Customer Service - Uber
08.2017 - 08.2020
Naimah Sharrieff