Naimul Chowdhury
Warren,MI
Summary
Detail-oriented problem solver with strong data analysis skills. Proven ability to implement best practices and utilize customer feedback to drive product improvements.
Overview
5
5
years of professional experience
Work History
Problem Solver/Associate
Amazon
Pontiac, Michigan
10.2024 - Current
- Utilized data-driven insights to inform decision-making and problem-solving strategies.
- Implemented best practices for problem resolution in fast-paced environments.
- Collaborated with cross-functional teams to resolve operational challenges effectively.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Analyzed customer feedback to identify product issues and suggest improvements.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
Fiber Optic Technician
Cabelcon(IEWC)
Troy, MI
01.2022 - 12.2022
- Diagnosed and repaired faults in fiber optic systems using specialized testing equipment.
- Utilized splicing tools to connect fibers with precision during installations and repairs.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Collaborated with team members to plan and execute installation projects efficiently.
- Documented installation processes and maintenance activities for compliance records.
Education
BBA - Human Resources Management
Stamford University Bangladesh
12-2010
Skills
- Data analysis
- Customer feedback analysis
- Problem solving
- Operational efficiency
- Cross-functional collaboration
- Technical diagnostics
Languages
- English
- Bengali
Timeline
Problem Solver/Associate
Amazon
10.2024 - Current
Fiber Optic Technician
Cabelcon(IEWC)
01.2022 - 12.2022
BBA - Human Resources Management
Stamford University Bangladesh