Naina Thind
Queens
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
4
4
years of professional experience
Work History
Supervisor
AMC Theatres
Manhattan, NY
01.2026 - Current
- Supervised daily operations, ensuring adherence to safety protocols and customer service standards.
- Trained and mentored staff on operational procedures and best practices.
- Coordinated scheduling to optimize workforce efficiency during peak hours.
- Implemented inventory management strategies to reduce waste and enhance supply chain efficiency.
Crew Leader
AMC Theatres
Bayside, NY
09.2025 - 01.2026
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new crew members on operational procedures and customer service standards.
- Coordinated scheduling and task assignments to optimize team performance during peak hours.
- Implemented process improvements that enhanced service delivery and reduced wait times for guests.
Crew Member
AMC Theatres
Bayside, NY
10.2024 - 09.2025
- Delivered exceptional customer service during high-volume periods, enhancing guest experiences and satisfaction.
- Operated cinema equipment, including projectors and sound systems, ensuring optimal performance for film screenings.
- Maintained cleanliness and organization of lobby and concession areas, creating welcoming environments for patrons.
- Assisted in inventory management of concessions, facilitating timely restocking to meet guest demands.
Barista
Smoothie Bar
Valley Stream, NY
08.2023 - 09.2024
- Prepared and served a variety of beverages, ensuring high quality and customer satisfaction.
- Maintained cleanliness and organization of workstations, promoting a safe environment.
- Handled cash register transactions accurately, providing excellent service during peak hours.
- Fostered positive customer relationships through attentive service and effective communication skills.
Voluntary Assistant
Dr. Daljeet Singh
Queens, NY
07.2022 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted guests in with friendliness and professionalism.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Assisted in maintaining accurate medical records and documentation for patient visits.
Education
High School -
Francis Lewis High School
Fresh Meadows, NY05.2024
Bachelor of Science - Nursing
Adelphi University
Garden City, NY05.2028
Skills
- Training and mentoring
- Goal oriented
- Customer service
- Strategic planning
- Operations management
- Processes and procedures
LANGUAGES
English - Native or Bilingual
Punjabi - Native or Bilingual
Hindi - Native or Bilingual
Timeline
Supervisor
AMC Theatres
01.2026 - Current
Crew Leader
AMC Theatres
09.2025 - 01.2026
Crew Member
AMC Theatres
10.2024 - 09.2025
Barista
Smoothie Bar
08.2023 - 09.2024
Voluntary Assistant
Dr. Daljeet Singh
07.2022 - 08.2023
High School -
Francis Lewis High School
Bachelor of Science - Nursing
Adelphi University