Naischela Harris

• Provided personalized guest services to ensure optimal in-clinic experience.
• Managed client scheduling efficiently and organized follow-up communication.

• Recommended suitable products and treatments to enhance client satisfaction.
• Supported team in achieving organizational goals at Evolve Med Spa.

• Managed gym operations to ensure optimal customer experience and satisfaction.

• Responded promptly to customer inquiries in person and over the phone.

• Maintained front desk organization, tracked inventory accurately, and prepared health drinks.

• Managed gym membership registrations, renewals, and ensured equipment cleanliness and functionality.

• Coordinated scheduled posts on social media platforms and interacted with customers virtually and in person.

• Created and edited original content for all social platforms to enhance brand engagement.

• Implemented data-driven strategies to optimize social media performance and increase user engagement.

• Created personalized athlete biographies using Photoshop and InDesign for NCAA Rutgers Women’s Lacrosse team.

• Developed and managed BTC Tournament Central page, ensuring accurate historical sporting event timelines dating back to the early 1900s.

• Conducted personal interviews with athletes and provided thorough customer support in person and over the phone.