Naiya Rougeau
Summary
UC Davis graduate with customer service and clerical experience in fast-paced environments. Skilled in front desk operations, patient interaction, data entry, and administrative support. Proven ability to manage high volumes of inquiries, coordinate tasks efficiently, and provide a positive experience for patients, visitors, and staff.
Overview
7
7
years of professional experience
Work History
Office Clerk
Martinez Health Center
02.2026 - Current
- Provide clerical and administrative support in a busy healthcare clinic serving a large patient population
- Maintain accurate patient records using electronic health record systems (Epic)
- Answer and route incoming phone calls to appropriate departments and medical staff
- Assist patients with check in procedures and provide information as needed
Bingo Flash/Cashier
BD Performing Arts
06.2019 - Current
- Manage daily front desk operations including customer service and communications
- Perform cash and debit/credit transactions to complete customer purchases
- Track inventory and supplies, as well tracking overages/shortages of workers
Education
Bachelor of Science - Biological Sciences
UC Davis
Davis, CASkills
- Customer service
- MS Office
- Typing speed
- Attention to detail
- POS systems
- Friendly, positive attitude
- Data entry
Timeline
Office Clerk
Martinez Health Center
02.2026 - Current
Bingo Flash/Cashier
BD Performing Arts
06.2019 - Current
Bachelor of Science - Biological Sciences
UC Davis