Naja Leitch
Saint Paul,MN
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ridesters Transportation Services
Georgetown, Guyana
05.2024 - 08.2024
- Interacted with customers and transportation providers to ensure correct route utilization.
- Ensured drivers were professional.
- Ensured quick and precise resolution of refund-related issues.
- Streamlined data entry processes, resulting in increased efficiency
Volunteer
Latin American Sea Turtles
San Jose, Costa Rica
02.2023 - 04.2024
- Contributed to team efforts by closely observing and analyzing turtle populations during fieldwork.
- Performed heavy lifting and operated various equipment.
- Contributed to strengthening communication abilities by delivering numerous presentations.
- Monitored and safeguarded native mangrove and turtle populations while ensuring accurate data entry.
Ice Cream Server
Brusters
Georgetown, Guyana
05.2022 - 08.2022
- Greeted customers and provided menu information.
- Operated cash register to collect payments from customers.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Cleaned tables, chairs and dining areas after customer use.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
Education
Bachelor of Science - Public Health
University of St. Thomas
Saint Paul, MN05-2028
High School Diploma -
United World College
Costa Rica05-2024
High School Diploma -
St. Stanislaus College
Guyana07-2022
Skills
- Data Entry
- Information Security
- Consultative Sales
- Inbound and Outbound Calling
- Paperwork Processing
- Complaint resolution
- Can lift an average of 60lbs
Certification
- First Aid/CPR
References
References available upon request.
Timeline
Customer Service Representative
Ridesters Transportation Services
05.2024 - 08.2024
Volunteer
Latin American Sea Turtles
02.2023 - 04.2024
Ice Cream Server
Brusters
05.2022 - 08.2022
Bachelor of Science - Public Health
University of St. Thomas
High School Diploma -
United World College
High School Diploma -
St. Stanislaus College
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