Najae Dix

Restaurant Waiter

Breakfast Boutique

01.2022 - 05.2024

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Communicated with kitchen staff to enable accurate food preparation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Processed orders and sent to kitchen employees for preparation.
Inspected dishes and utensils for cleanliness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Summary

Overview

Work History

Restaurant Waiter

Education

High School Diploma -

Skills

Timeline

Restaurant Waiter

High School Diploma -

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