Najae Scott
Roanoke,VA
Summary
Practical Insurance professional with strong background in developing detailed estimates by analyzing project plans and requirements. Adept at defining project goals, scopes and schedules to identify exact costs. Professional in presenting data, cost and proposals to clients while listening to feedback and adjusting estimate details and request.
Overview
3
3
years of professional experience
Work History
Quote Specialist
The Hartford
Hartford, CT
04.2022 - Current
- Assessed cost-effectiveness of products or services, tracking costs relative to bids as work progressed.
- Verified accuracy of all documents associated with each quote prior to submission.
- Analyzed feedback from customers to identify areas of improvement in the quoting process.
- Communicated effectively with customers regarding quote status, changes, or additional information required.
- Provided technical support and guidance when necessary during the quoting process.
- Developed relationships with suppliers to negotiate terms and conditions as needed.
Claims Processing Specialist
Cigna
Bloomfield, CT
09.2020 - 03.2022
- Verified eligibility, benefits, authorization requirements for services rendered.
- Built rapport and trust with injured insureds through effective customer service techniques which involved fair and prompt processing of claims.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
- Verified claim data correctness in preparation for processing.
Education
Psychology
Virginia Western Community College
Roanoke, VA05-2018
Skills
- Contract Review
- CRM Software
- Project Management
- Data Collection
- Proposal Writing
- Proposal Development
- Goal-Oriented
- Cost Estimation
Timeline
Quote Specialist
The Hartford
04.2022 - Current
Claims Processing Specialist
Cigna
09.2020 - 03.2022
Psychology
Virginia Western Community College
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