To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Najah Gibbs
Overview
7
7
years of professional experience
2013
2013
years of post-secondary education
Work History
Sales and Marketing Associate
Moni'Cheri Organics-Hair and Body Products
Palm Bay, Florida
10.2023 - Current
Answered product questions with up-to-date knowledge of sales and store promotions.
Managed social media accounts to engage with the organic beauty community.
Used consultative sales approach to understand customer needs.
Developed marketing materials for hair and body products to attract customers.
CO-OWNER
Traphouse Studios
Ridgewood, NY
09.2018 - 12.2024
Designed recording and production schedules according to client needs.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed daily operations of creative studio and client projects.
Developed marketing strategies to promote studio services effectively.
Maintained relationships with clients, addressing their needs and feedback.
Coordinated budgeting and resource allocation for various projects.
Supervised staff training programs to improve service quality and team performance.