Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Najah Parks

Orlando,FL

Summary

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.

Overview

2
2
years of professional experience

Work History

Certified Medical Assistant

Mid Florida Dermatology and Plastic Surgery
Orlando, Florida
05.2024 - Current
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Ordered lab tests for patients and collected specimens for analysis when necessary.
  • Administered injections of medications prescribed by the physician according to protocol.
  • Conducted follow-up calls with patients after their visit to ensure satisfaction with care received.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.

Collections Agent

Concentrix
Lake Mary, FL
10.2023 - 05.2024
  • Monitored customer accounts for changes in financial status or contact information.
  • Coordinated with legal department on litigation processes for non-responsive debtors.
  • Developed and maintained strong relationships with clients to facilitate payment collections.
  • Negotiated payment plans with customers to ensure timely repayment of debt.
  • Prepared and sent out demand letters and collection notices to delinquent accounts.
  • Developed collection methods to achieve or exceed company financial goals.
  • Utilized collections software and databases for efficient account management.

Education

Certificate - Medical Laboratory Science

Concorde Career College
Orlando, FL
09-2023

High School Diploma -

Lenape High School
Mount Laurel, NJ
06-2019

Skills

  • Patient registration
  • Vital sign measurement
  • Chart preparation
  • Medication administration
  • Specimen collection
  • Insurance verification
  • Appointment scheduling
  • Patient follow-up
  • Suture removal
  • Wound care and irrigation
  • Proper sterilization techniques
  • Data entry

Languages

English
Professional
Spanish
Elementary

Affiliations

Volunteer for Habitat for Humanity, I had the opportunity to build the community's. Because of the help of volunteers like me my whole neighborhood improves and completely transform. Through this transformation, families build their futures on their own terms through access to decent housing.

Volunteer for JPMorgan Chase Bank Herriagte Month at the Sanford Zoo

Timeline

Certified Medical Assistant

Mid Florida Dermatology and Plastic Surgery
05.2024 - Current

Collections Agent

Concentrix
10.2023 - 05.2024

Certificate - Medical Laboratory Science

Concorde Career College

High School Diploma -

Lenape High School

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