Najarri Clay
McDonough,GA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Technician
Henry County Water Authority
10.2023 - Current
- Perform routine maintenance and repairs on a wide range of equipment, including water meters and transponders.
- Provide exceptional customer service by effectively communicating with clients to understand their needs and address any concerns.
- Collaborated with cross-functional teams to troubleshoot system issues, enhancing operational efficiency.
- Managed inventory of parts and tools, ensuring availability for timely service execution.
- Diagnosed and repaired water distribution systems, ensuring optimal functionality and compliance with regulations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Respond promptly to emergency service requests during non-business hours to restore functionality and minimize disruption for clients.
- Implement safety protocols and best practices to ensure compliance with industry regulations and prevent accidents or injuries on job sites.
- Participate in continuous training programs offered by manufacturers to stay updated on the latest technologies.
Assistant Manager Lawn Care Specialist
Top Turf Inc
01.2021 - 10.2023
- Developed customized lawn care plans based on client needs and environmental conditions.
- Executed fertilization and weed control applications with precision and adherence to safety guidelines.
- Analyzed soil health to recommend appropriate amendments, enhancing overall lawn quality.
- Led team to improve operational efficiency through streamlined processes and enhanced communication.
- Managed inventory control systems, ensuring accuracy in stock levels and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Lead Pest Control Technician/Sales
Active Pest Control
04.2018 - 12.2020
- Conducted thorough inspections to identify pest issues and recommend effective treatment options.
- Applied pesticides and treatments according to safety regulations and best practices.
- Educated clients on pest prevention strategies and maintenance practices for long-term solutions.
- Documented service reports detailing treatment plans and customer interactions.
- Collaborated with team members to develop efficient service routes and schedules.
- Mentored junior technicians on pest identification, treatment methods, and safety protocols.
- Managed inventory of pest control supplies, ensuring optimal stock levels for operations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
Kitchen Manager
Outback Steakhouse
11.2015 - 03.2018
- Line cook and prepare food
- Supervised daily kitchen operations, ensuring compliance with health and safety standards.
- Trained and mentored kitchen staff to enhance culinary skills and increase productivity.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Education
High school diploma -
Morrow High School
Morrow, GA05.2015
Skills
- Troubleshooting
- Service Technician Experience
- Equipment Repair
- Problem-solving
- Preventive Maintenance
- Teamwork and coordination
- Training and mentoring
- Technical support
- Inventory management
Accomplishments
Successfully completed a online Google course in Technical Support Fundamentals.
Certification
- Forklift Certified
- Structural Pest Control License July 2018 to July 2021
- Technical Support Fundamentals
Timeline
Field Service Technician
Henry County Water Authority
10.2023 - Current
Assistant Manager Lawn Care Specialist
Top Turf Inc
01.2021 - 10.2023
Lead Pest Control Technician/Sales
Active Pest Control
04.2018 - 12.2020
Kitchen Manager
Outback Steakhouse
11.2015 - 03.2018
High school diploma -
Morrow High School