Naji Granberry

• Assisted in managing office supplies and inventory levels to ensure availability.
• Provided administrative support by organizing files and maintaining documentation accuracy.
• Coordinated communication between departments to facilitate project collaboration.
• Operated office equipment including printers and copiers, ensuring functionality and maintenance.
• Scheduled appointments and meetings, optimizing team members' time management.
• Supported onboarding of new employees through training on office procedures.
• Managed incoming calls and inquiries, directing them to appropriate personnel efficiently.

• Participated in regular sales meetings and presented progress reports on assigned territory.

• Described product to customers to accurately explain details and care of merchandise.

• Utilized CRM software to manage leads, contacts, and deals effectively.

• Developed sales strategies to achieve monthly and quarterly targets.

• Handled stressful situations professionally and multitasked with ease.

• Provided compassionate care to residents, ensuring comfort and emotional support.
• Assisted with daily living activities, promoting independence among residents.
• Monitored residents' health conditions and reported changes to nursing staff.
• Maintained clean and safe living environments, adhering to hygiene standards.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Customer Bookings

• Fraud prevention.

• Resolved product or service issues by clarifying customer complaints and offering appropriate solutions.

• Prepared customer correspondences, and completed required documentation.

• Managed difficult customer situations with professionalism and empathy.

• Processed customer exchanges, refunds and bill adjustments.

• Updated inventory records regularly using store management software.

• Promoted current sales promotions and special offers to increase revenue.

• Assisted customers in finding suitable products according to their needs.

• Processed returns, exchanges, and refunds in accordance with company policies.

• Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.

• Met sales quotas by utilizing upselling opportunities.

• Measured dimensions of logs to determine their volume and value.

• Prepared reports summarizing scaler productivity, efficiency, and overall performance.

• Inspected log quality to identify issues like rot or insect damage that could affect processing.

• Led team of sales professionals, providing coaching and training as needed.

• Oversaw customer service processes, resolving any issues that may impact client satisfaction or retention.

• Resolved faulty product complaints with replacement and return policies.

• Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
• Assisted with medication administration and monitored vital signs for ongoing health assessments.
• Developed and maintained strong relationships with clients and families to enhance care experience.
• Implemented individualized care plans tailored to each client's needs and preferences.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Provided mobility assistance such as walking and regular exercising.