NAJIA IBRAHIMI
Methuen,MA
Summary
Detail-oriented and dependable professional with experience in customer service, retail, manufacturing, and assembly environments. Skilled in Microsoft Word, Microsoft Excel, data entry, inventory support, quality control, and maintaining efficient workflows. Strong communication, problem-solving, and organizational skills with the ability to work independently or as part of a team in fast-paced environments. Committed to delivering high-quality work, excellent customer service, and supporting efficient business operations.
Overview
13
13
years of post-secondary education
2
2
years of professional experience
Work History
Food Service/Hospitality/Barista
Starbucks
Boston Airport, USA
04.2023 - 05.2023
- Prepared and served coffee beverages and food items, ensuring high standards of quality and presentation for customer satisfaction.
- Managed customer orders efficiently, delivering friendly and prompt service to enhance overall dining experience.
- Maintained cleanliness and organization of service area, adhering to health and safety regulations to support smooth operations in a fast-paced environment.
Medical Assembler
Millipore Sigma
Danvers, USA
12.2022 - 02.2023
- Monitored CGMP, ISO 9001, and SOP standards while assembling and packaging medical products and equipment.
- Collaborated with team members to consistently meet daily production goals, maintaining accuracy and efficiency in assembly processes.
- Collaborated with team members to meet daily production goals while maintaining accuracy and efficiency in assembling components.
- Employed as a temporary worker by Randstad to support various projects.
Cashier and Stocker
Marshalls
Swampscott, USA
09.2021 - 09.2022
- Managed cash transactions, ensuring accuracy in payments, refunds, and daily cash register reconciliation.
- Addressed customer inquiries and guided customers to products, facilitating a seamless checkout experience.
- Organized inventory and restocked shelves, enhancing product displays to drive sales.
Education
Bachelor - Computer Science Software Engineering
Balk University
Balkh, province 08.2014 - 08.2017
High School Diploma -
Shayd Mazari High School
Balkh, province, Afghanistan 08.2002 - 01.2013
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Office Suite
- Data Entry
- Typing
- Email Communication
- File Management
- Problem Solving
- Time Management
- Organization
- Attention to Detail
- Communication
- Customer Service
- Teamwork
- Adaptability
Timeline
Food Service/Hospitality/Barista
Starbucks
04.2023 - 05.2023
Medical Assembler
Millipore Sigma
12.2022 - 02.2023
Cashier and Stocker
Marshalls
09.2021 - 09.2022
Bachelor - Computer Science Software Engineering
Balk University
08.2014 - 08.2017
High School Diploma -
Shayd Mazari High School
08.2002 - 01.2013