Ilyas Afzali
Fairfax,VA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Sales Manager
Empire Auto Imports
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Consultant
Priority Nissan Mazda
08.2019 - 01.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Restaurant Manager
Valentino's Pizza & Restaurant
08.2013 - 08.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
Business
Wharton Business School
Organ, MNHigh School Diploma -
American School of Correspondence
Lansing, ILHigh School Diploma -
John R. Lewis High School
Springfield, VASkills
- Business Development and Planning
- Product Knowledge
- Product and Service Management
- Team Oversight
- Sales Expertise
- Profit and Revenue-Generating Strategies
- Time Management
- Coaching and Mentoring
- Excellent Communication Skills
- Exceptional Multitasking Skills
Languages
Farsi
Native or Bilingual
Timeline
Sales Manager
Empire Auto Imports
01.2023 - Current
Sales Consultant
Priority Nissan Mazda
08.2019 - 01.2023
Restaurant Manager
Valentino's Pizza & Restaurant
08.2013 - 08.2019
Business
Wharton Business School
High School Diploma -
American School of Correspondence
High School Diploma -
John R. Lewis High School
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