Najla Mahmoud
Aqsa School
Hickory Hills ,IL
2
Languages
10
years of professional experience
Experienced administrative professional with over 10 years in operations support and customer service. Organized and skilled in Microsoft Office, with strong communication and problem-solving abilities. Excels in fast-paced environments, ensuring accuracy and professionalism.
Work History
Administrative Assistant
10 Years 2 Months- Managed daily front office communications, directing calls, emails, and visitor inquiries with professionalism.
- Scheduled meetings, appointments, and school events, ensuring calendars remained organized and updated.
- Coordinated student records, attendance logs, and filing systems to maintain accurate administrative documentation.
- Prepared correspondence, reports, and notices for staff, parents, and school administration.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Summer Camp Director
3 Years 2 Months- Developed age-appropriate camp programs, balancing recreation, enrichment, and safety requirements.
- Directed summer camp operations, aligning daily schedules, activities, and staffing with school standards.
- Supervised counselors and activity leaders, ensuring consistent child supervision and behavior management.
- Coordinated parent communication, addressing questions, concerns, and enrollment updates promptly.
Front Desk Receptionist
2 Years 1 Month- Managed front desk operations, greeting visitors and directing inquiries with professionalism.
- Coordinated incoming calls, routed messages, and maintained prompt communication across departments.
- Scheduled appointments, meetings, and calendar updates to support daily office workflow.
- Maintained visitor logs, records, and confidential files with accuracy and discretion.
Education
Associate of Arts - Early Childhood Care And Education
Skills
Administrative support
Office management
Microsoft Office Suite
Microsoft Excel
Microsoft Word
Event coordination
Data entry
Computer skills
Office software
Collaborative team member
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Summer Camp Director
Aqsa School
06.2023 - 08.2026Read More
Front Desk Receptionist
Pro Tech JZ Inc.
07.2020 - 08.2022Read More
Administrative Assistant
Aqsa School
08.2016 - CurrentRead More
Arizona State University
Associate of Arts from Early Childhood Care And Education
Read More