Najma Afshar
Fredericksburg,VA
Summary
A dedicated civil engineering student with strong technical, communication, and problem-solving skills. Proven ability to deliver excellent customer service and collaborate effectively in team settings. Seeking an entry-level position or internship to apply academic knowledge and develop hands-on experience in the engineering industry.
Overview
3
3
years of professional experience
Work History
Seller
Cricket Wireless
Fredericksburg, VA
10.2022 - Current
- Provided exceptional customer service by understanding client needs and offering tailored solutions
- Achieved sales targets through effective customer engagement and product promotion
- Maintained long-term relationships with clients and ensured high levels of customer satisfaction
Seller
Ashley Outlet
Fredericksburg, VA
07.2023 - 12.2023
- Identified potential customers and delivered customized product recommendations
- Successfully closed sales, managed negotiations, and contributed to team sales goals
- Attended team meetings to enhance strategies and improve sales outcomes
Cashier
Walmart
Fredericksburg, VA
01.2022 - 08.2022
- Delivered friendly and efficient service, managing up to 200 daily transactions
- Ensured pricing accuracy, handled customer inquiries, and processed various payment methods
- Consistently met performance metrics, including customer satisfaction and transaction speed
Education
Associate Degree - Engineering
Northern Virginia Community College
10.2024
Diploma -
Chancellor High School
01.2022
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Access)
- Basic hardware maintenance
- Data entry
- Internet research
- Customer Engagement
- Marketing Strategies
Projects
Group Vacuum Design Project, EGR122 Class, Collaborated with a team of students to design and create a functioning vacuum system., Applied principles of engineering design, improving understanding of mechanics and teamwork., Developed problem-solving and technical skills by testing and refining project prototypes.
Coursework
- Intro Dig info Lit Comp App,Foundations of Engineering,Engineering Dasing, soild Mechanics,Intro Computer Prog for Eng (Distance E),Statics,Mechanics of Matrls,World Regional Geog,Calculus I,Calculus II, Calculus III, Differenal Equatione
Timeline
Seller
Ashley Outlet
07.2023 - 12.2023
Seller
Cricket Wireless
10.2022 - Current
Cashier
Walmart
01.2022 - 08.2022
Associate Degree - Engineering
Northern Virginia Community College
Diploma -
Chancellor High School
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